- 5 years ago
- Wedding: August 2013
I just need to get this out before I freak the fuck out on my reception venue.
We booked a gorgeous almost all-inclusive venue last April. The venue is a beautiful loft space, and the coordinator (L) was great. Yay!
Then, in October, they got a new coordinator (P) when their previous one moved on. I emailed her to introduce myself and ask her about centerpiece restrictions (I was DIYing, since there was no way in hell I wanted to pay $100/piece to rent theirs). Her response clearly indicated that she had not read through my (maybe 10) emails with L. Okay, no problem, it was still 9 months to the wedding, she probably has other weddings to deal with.
She wanted us to set up a tasting in January or February (which we’d already done, but were told there would be 2-3 more group tastings that we could attend), so I told her that Fiance coaches November-March and I’d have to see what his schedule was like, or we could do it after the season was over. No dice, she said that would be impossible because weekends are busy for them (point of fact, we had a group tasting in June last year, so if they can do one on a Saturday afternoon during the busiest wedding season, I don’t know what the problem is, especially since they very well could have had us in the morning in the space next door, as they’re only available for weddings after 5). She didn’t seem to understand that I cannot take time off on a week day to come do a tasting. Okay, whatever, Fiance will just have to choose an entree without a second tasting.
THEN she emails me and says that they don’t have a deposit agreement from us. Um. ???? I have a signed hard copy, dated 4/30/12, as well as the email where I’d sent it to L. It’s not going to change anything, so I just resign and rescan it to P.
January rolls around and Fiance takes our 6-month payment down there (yes, I realize that January would be 7 months out, not 6). I told him the amount before he left, but he took the check there blank. They told him a different (lesser) amount, and that’s what he wrote the check for, instead of calling me first. Okay, whatever. I email P, and get a reply from K, who is the one who spoke with Fiance. She has no idea where I got my number from. I tell her that it’s straight off of the paperwork we were given. It takes her three days to get back to me to tell me that she made a mistake and we can include the rest in the next payment (really? it took you three days to open my folder and look at all five pages?). Still no idea where her number came from, but hey, whatever.
Our next payment, according to our payment schedule, is due next week. Except that I just looked at her email to get the amount that we have to add in, and she has our next payment due NEXT month. Now. I would prefer this, as things are tight right now, and because a May payment would be 3 months from our date, rather than an April payment called the 3-month payment when it’s really 4 months out.
I’m really hoping K or P or SOMEONE gets back to me ASAP about this. It’s really stressing me out to have to deal with this when this was supposed to be one of the easier things to do.