(Closed) Registering was not fun today at Bed Bath and Beyond :(

posted 5 years ago in Gifts and Registries
Post # 3
Member
707 posts
Busy bee
  • Wedding: October 2013

I asked my consultant to please leave us to register alone, and if I needed her input I would run right over! She obliged! 

Post # 4
Member
2553 posts
Sugar bee
  • Wedding: May 2013

Oh my gosh. When we registered there, we had only 2 hours that day and we made sure the lady knew we had a time constraint. She talked to us for more than an hour despite us reminding her we were running out of time. And we are having a small wedding and she insisted that we pick out 9 settings of casual and formal china. Like 18 of my 30 guests are going to buy me a $200 place setting. Then I’ll be left with an incomplete order and will have to return it or buy the rest of the china. Sigh. We havent been back yet because they are so pushy… but I cant think of a better place (for us) to register.

Post # 5
Member
2553 posts
Sugar bee
  • Wedding: May 2013

@MizzStark1026:  Good idea. I always worry that I will offend them and be rude, but I doubt they would really care. Its not like I would hurt their feelings, lol. Idk why I have trouble telling people I dont need help sometimes.

Post # 6
Member
374 posts
Helper bee
  • Wedding: June 2013

@Curly W: SAME!  It was absolutely awful!!  We immediately came home and removed about half the things we registered for.  Then we went to a different store the next day and re-registered, after explicitly saying NO consultant!

Post # 7
Member
334 posts
Helper bee
  • Wedding: February 2013

Boo! I’m sorry you had a bad experience. The next time you register just prepare yourself to firmly say, “Thanks for your help. I’ll come find you if I have any questions” so you can enjoy frolicking around the store with the scanner on your own.

Post # 8
Member
452 posts
Helper bee
  • Wedding: May 2013

@Curly W:  Sorry you didn’t have fun!  We had the opposite experience at BBB.  Well our lady stayed with us, but we were pretty vocal about what we wanted to register for and what section of the store to go to, we only had about 1 hour to register.  She actually helped us answer a lot of questions about the products that we didn’t have time to research.  We added more than half of what’s on the registry now through the online registry though.  Gotta remember BBB has TONS OF COUPONS all the time and they never expire so we were happy to register there; and compared to Macy’s, BBB prices were the sales prices at Macy’s.  At Macy’s the lady showed us around and then left us alone, but we couldn’t find anyone to help us answer questions we had or show us things that were locked in cases.  Hope the next times goes better!!

Post # 9
Member
2086 posts
Buzzing bee
  • Wedding: June 2012 - Pippin Hill Farm & Vineyards

Their job is to put things on your registry.

This is the beauty of the internet.  You can go and take whatever you don’t like off the list and you can add new things from home.

 

When I went to Macy’s, they couldn’t fathom the thought that I already had all of my Waterford and didn’t need picture frames or vases (I’m 35…my husband and I were both in fully functioning homes for years and didn’t need too much).  I humored them and scanned a bunch of stuff I knew I’d be taking off the registry. 

I pulled my registry up when I got home and saw that they had basically put every piece of china that came in my pattern and a related one (my pattern coordinated with another).  It was hilarious.  I think I deleted a good 75% of what they put on there.

Post # 10
Member
909 posts
Busy bee
  • Wedding: July 2013

That is odd. We went to BB&B and our consultant stayed with us for a little while, maybe the first 1/4 of the store, but you know the store is huge so he left us alone most of the time.

I know it feels like a waste but just go online and edit it. That’s what I did when we got home and saw that our consultant pushed us towards a $250 cake plate! He didn’t show us the price and that was the only one he showed us. We took it off immediately and found a nice simple one to add for $25.

 

 

Post # 11
Member
524 posts
Busy bee
  • Wedding: May 2013

Aww, I’m sorry you all had bad BB&B experiences! I really love their selection, and our consultant was very nice and helpful! Yes, she had us put a lot of stuff on our registry, but told us we could take anything off online when we got home (which we did!). I really do think the day in the store is to see everything and scan anything you could possibly want, then you can go online and edit it down later. 

Post # 12
Member
2363 posts
Buzzing bee
  • Wedding: September 2013 - B&B

I’m sorry it took some of the fun out of shopping 🙁 To be honest, my FI would NOT have been nice after awhile. He is not afraid to open his mouth when someone is annoying him!

If you are polite but firm, I feel like most people will listen to your request to be left alone. Especially if you bring this experience up at the next store! “Thank you so much for wanting to help us out, but we’re very excited to discuss our future plans together. The last store we went to register at the salesperson was actually quite distracting and it marred our experience with the store.”

Post # 13
Member
3082 posts
Sugar bee
  • Wedding: July 2014

We went there too and our consultant asked us if we wanted her to come with us and we said no. 

Post # 14
Hostess
23641 posts
Honey Beekeeper
  • Wedding: September 2011

Oh gosh, yeah, we registered at BBB and actually nobody asked if we wanted to be followed around. I’m glad they didn’t!  You know what worked for us? Going into BBB and just perusing their stuff and adding most things online ourselves without the registry gun. 😛  In the comfort of our own home.

Post # 15
Member
4465 posts
Honey bee
  • Wedding: February 2012

I liked that the consultant stayed with us the whole time, but she also didn’t pick things out for us. Why don’t you call them up and ask if you can come in and add some more stuff in person, or I think you can do it online? (Although I know it’s probably a bit of a pain to do that online.) The registry department at BB&B where I registered had exceptional customer service.

When I registered at Crate & Barrel, they handed me the remote and walked away. I went around the entire store and registered – after about 20 minutes of figuring out how the remote even worked, having to get a new one since the one they gave me wasn’t working – and then when we went to plug it into their little electronic booth that inputs the registry, it erased the whole thing. I had to walk around the entire store and do it all again. I’ll take Bed Bath & Beyond’s way of doing it over that any day. 

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