Post # 1
<span style=”font-size: 7.5pt; font-family: Verdana”>Hi there! I had posted last week in regard to issues with my florist. After careful discussion, I think I am going to fire her. She had the audacity to yell at me, make me second guess all other decor ideas, and took over planning and did NOT listen to me, and came in way over budget. She is a friend from the industry and therefore there is no signed contract or money to be lost. I need advice…how do you say "you are fired." I am feeling terrible right now….I did waste her time as well.
<span style=”font-size: 7.5pt; font-family: Verdana”>Thanks so much, I so appreciate all of your advice…
Post # 3
How about you write to her,
Thank you for all your wonderful ideas and efforts to help with my floral planning. Unfortunately, Mr. X and I have decided to go in a different direction with our decor so we will not be needing your professional services. I enjoyed working with you and will keep you in mind if our needs change.
That way her feelings aren’t hurt.
Post # 4
you said she is "a friend" then you really need to be careful of your wording so not to offend her (though i’m unsure why she had to yell). I would tell her that though you really appreciate that she would come to your rescue then by offering her services, you would like to go with another approach or better yet, tell her your fiance would like to something different and fee better if you use "so and so" for the decorations (talk to your fiance so that he’s not caught off guards when she approach him later). I’m a chicken when it comes to confrontations like those when it involves people I considered friends. Good luck and hope your friend will be understanding.
Post # 5
Thanks for your advice. I really appreciate it. Writing is much better for me. I am a true chicken. She is a professional friend (I have given her a lot of business through my job), but she has proven to be a nightmare, and that is shame. I feel stupid too since everyone around me could see how pushy she was…
Post # 6
If you can summon up the courage to do it, I would actually try to tell her in a nice way what your issues are. If only because you have a working relationship with her, its better to be straightforward. You don’t have to get terribly specific or point fingers – just let her know that you feel that your working styles as well as ideas for the event are perhaps too different for you to work directly together. I would also mention the budget issues you have had – there is nothing wrong with saying that you clearly need somebody who will respect your budget decisions and work with them. And I’m sure you can honestly say that you are disappointed to have to make the decision to go elsewhere.
And possibly you want to talk with other clients you have sent her, in order to get some idea of whether she is like this all the time, or just with you. Hopefully you haven’t been subjecting everybody else to the same difficulties! If so, you might think twice about sending her business in the future.
Post # 7
No matter what you do, do it in writing.
Post # 8
Again. Thank you! Just wanted to update and say that I wrote a very clear email which outlined my concerns/issues, and I also mentioned how much it upsets me that this is not a good match. She wrote back, apologizing and making excuses for her actions. The email never apologized, and has made me feel guilty. I still think I need to stick to my initial reaction and realize this is not a productive match. Why does it feel so terrible? I just know that this is not right.