(Closed) Review: Mary's Designer Bridal Annapolis, MD (long)

posted 5 years ago in Annapolis and Eastern Shore, Maryland
Post # 3
Member
7312 posts
Busy Beekeeper
  • Wedding: October 2011 - Bed & Breakfast

Yeah, that store has a rep for being horrendous. Sorry you didn’t have a good experience.

Post # 5
Member
3626 posts
Sugar bee
  • Wedding: September 2012

I went there and it was ok but I didn’t end up getting my dress there. I got mine at DB for a fraction of the cost and no one making comments about my budget.

Post # 6
Member
1257 posts
Bumble bee
  • Wedding: October 2013

I have heard such horrible things about the place that I refuse to go there. I called once to find out if they carried a dress and they LIED and said they did and when I went to ask some questions they finally admitted that they DIDNT have the dress. WTF?!! What if I didnt live in the area and DROVE FOREVER to try on the dress and the response I would have received would have been “woops, our apologies we actually lied and dont have it?!”

Post # 7
Member
966 posts
Busy bee
  • Wedding: May 2016

@PeachSnapple:  Yeah… I went here because it was local from where I was at… and it was HORRIBLE. WORST experience EVER at pretty much any retail store, much less bridal store! I couldn’t say enough bad stuff about this place; they were absolutely horrible 😐 I don’t even know how they stay in business! 

Post # 9
Member
1157 posts
Bumble bee
  • Wedding: October 2014

@PeachSnapple:  Copying and pasting my Yelp review (that’s gone in and out of being filtered, along with 50+ other bad, legit reviews):

 

I had a pretty terrible experience wedding dress shopping here.  I came in with some friends and my mom (who was only in town for the one day) ready to buy a dress.  I had a couple styles in mind and brought pictures of dresses they carry as a guide.  

My budget was apparently too low (around $1000) but when I made the appointment I was assured that they would have lots in stock in that range.  Additionally, their website advertised a sale for that day including 70% off select gowns and sample gowns from $699, but I was given the option of looking through their sales racks on my own.  I asked about the sale, as did a friend of mine, and all we were told was “the dresses are on that wall”.  No offer to help find dresses within that wall or anything – and keep in mind I had an appointment.  I’d much rather the consultant have just pulled things for me.  I don’t know these dresses as well as they do and it made me feel like I wasn’t valued at all due to my “low budget”.  

I was only put in 4 dresses (the majority of which I had to pull for myself not knowing what it would look like out of the bag) and the fourth one was the only one that was similar at all to the pictures I had brought with me.  I was immediately pressured to buy it.  When I asked if I could go to lunch with my friends and mother and think about it I was told that they were booked solid that day, could not hold it for me, and that it would likely be sold by the time I got back.  I definitely felt like I was just wasting the consultant’s time and decided to get out of there.

I’m honestly really confused about what happened here.  One of my friends who joined me for the day of dress shopping purchased her wedding dress here at Mary’s and had a wonderful experience.  She worked directly with Mary, though, which I’m sure made a difference.  When she first came here looking for a dress, she was allowed to take photos of her in the dresses (we were expressly forbidden from doing this) and her alterations were included with her dress (apparently this is standard with the Mary’s designed dresses).  The dress I was pressured to buy WAS a Mary’s designed dress (and was really beautiful) but the consultant was confused and thought it was a Maggie Sottero (I checked the tag sewn into the dress) and insisted that alterations would be $499 since it was a lace dress.  My friend was very disappointed in our service since she had highly recommended this store.

OH that’s right – alterations!  How can a store get away with charging a flat rate for alterations?  We were told that all alterations are $399 flat with the purchase of a dress, $499 if it’s a lace dress, no matter what you get done.  My measurements match the sizes of Allure exactly, all I would need done would be getting the dress hemmed.  WHY would I pay $499 for that alone?

I was so embarrassed and upset to leave the store so abruptly, but I was extremely uncomfortable with the amount of pressure and attitude surrounding my preferences.  

Thankfully, the same friend who had recommended Mary’s pulled up the information for an Allure trunk show about an hour away and I purchased a dress there that same day.  I ended up purchasing an Allure dress (Mary’s does carry Allure) that was a little over budget because of the stellar service we received there.  It was actually one of the pictures I had printed and shown to the Mary’s consultant – she definitely missed one of the easiest sales ever.  Oh and my alterations at the store I ended up purchasing from?  They will be $40.

Post # 10
Member
1640 posts
Bumble bee
  • Wedding: November 2013

Yeah, I was looking for places while I was dress shopping and thank goodness I read all of the reviews and decided against that place (my thingy says I’m in DC but I’m actually in Maryland, and got married in Annapolis, lol). They have a horrible reputation. 🙁 I’m sorry you went through a bunch of poop.

Post # 12
Member
1157 posts
Bumble bee
  • Wedding: October 2014

@PeachSnapple:  YES she was definitely what I’d classify as a bitter old lady haha.  I just noticed last night that they’re filtering their reviews like crazy and I got pissed so I decided to start posting my Yelp review where ever I can lol!

I was shooting for around $1k, but was flexible.  My mom was paying for it, so I didn’t want her to spend more than that really.  I had called and talked to two different people prior to the appointment and I was assured that there was plenty in my budget, especially with the Black Friday sale they were supposed to be running!  I’m getting married on the beach, I don’t need anything fancy or complicated.

We ended up spending a little over $1k because of the service we received at the place we went after (icon Bridal and Formal in Darnestown MD).

Lots of the filtered reviews say that Mary’s orders it’s “custom” dresses from China replica shops.  And that they cut out designer tags, make a couple small changes to the dress and stick a “Mary’s Designed” tag on it along with marking it up a couple grand.  I’m not positive if any of that is true, but there are MULTIPLE people saying the same thing. 

Read those filtered reviews if you’re interested!

Post # 12
Member
12 posts
Newbee

Awful!! When I went there she told me she “wasn’t sure what they would be able to find in my size” she basically called me fat … And I wear a size 8! 

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