Review – StarsBridal on etsy

posted 2 years ago in Accessories
Post # 3
Member
2419 posts
Buzzing bee
  • Wedding: May 2013

If you are in the UK an item has to be of satisfactory quality and fit for purpose or a seller can be in breach of the Sale of Goods Act and you are entitled to a refund regardless. In practice, this means that a jacket has to be capable of being worn. Not so flimsily made that you can’t unpack it without it falling to pieces.  

I’m aware that there’s not a US-wide version of this legislation but I can’t believe that any seller has the right to refuse to give a refund for unsatisfactory goods that aren’t fit for purpose. Holding you to ransom because of a bad review isn’t any way to do business either! Have you consulted the BBB website to see if there’s any relevant advice?

 

Post # 4
Member
950 posts
Busy bee
  • Wedding: July 2015 - City Hall!

What a load of crap. I can’t even find her on etsy?? StarsBridal? 

Post # 6
Member
5 posts
Newbee

“StarsBridal” is the offending shop that you left your review on for the jacket, and I did see her accusitory response, (seriously uncalled for).

NOT “StarBridal”.  “StarBridal doesn’t even sell jackets. I’ve ordered from StarBridal and had a really great experience.

The most effective course of action is to contact “etsy”. If you go back to the “StarsBridal” Etsy shop, at the bottom of the left column it will say “Report this shop to Etsy”. Tell them what happened, and they will provide the appropriate reprimand.

I would hate to see a really nice shop get a bum rap over name confusion.

Post # 7
Member
1 posts
Wannabee
  • Wedding: August 2015

MsLauren:  

I have also ordered from Star Bridal and had a TERRIBLE experience.  Their workmanship is awful and their customer service (if you can call it that) is worse than their cheaply made dresses.

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