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Ring ordered online-where do I go for ring maintenance?

posted 2 years ago in Rings
  •  
    1.
    Member
    592 posts
    Busy bee
    LittleAudrey    August 4, 2012   Bahrain/Iowa

    Hey Ladies,

     

    I have a lovely ring I ordered on Moissaniteco.com.

    I want to make sure to get my ring cleaned, the prongs checked, and other maintainence work done on my ring to make sure it stays beautiful and secure- but since I ordered online, where can I go? If I ever get it resized wtih another jeweler, my warranty wears off (but its only a 6 month warranty anyway). My ring has 26 tiny channeled stones on the prongs- so I worry about any of them popping off (especially if I take it to another jeweler to have it cleaned.)

    Should I just go to a local jeweler and ask them to clean and check my prongs? Part of me wishes I had gone somewhere that would do this for free :(

     

    P.S. Another thing is, I am weirdly paranoid about taking it to a jeweler-- I've read horror stories online about people's stones being swapped. Below is a story about a woman's high quality stone being replace by a low quality stone at Kay Jewelers. Eek!

    http://www.ripoffreport.com/Jewelry-Stores/Kay-Jewelers/kay-jewelers-will-steal-your-h-6q4eb.htm

    (It wouldn't be the eeend of the world since Moissanite is relatively cheap.) Are there places where they can do this without taking the ring out of my sight? Am I just being paranoid?

     

    Thanks!

     
    2.
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    1,703 posts
    Bumble bee
    Curlysue    June 5, 2009  

    I've heard about that too. Scary.  Honestly, I wouldn't be too worried.  I would just take it somewhere and ask if they charge to do cleaning and checking.  Since your stone is a Moissanite you definitely should be able to notice if they try to replace it with something else.  Plus, it does take time to replace a stone properly and have the right size to swap it out, whereas a cleaning should be done in just a few minutes.

     
    3.
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    Member
    1,133 posts
    Bumble bee
    rachelss    August 22, 2010   Fort Collins, CO

    (1) find a local jeweler - I don't mean a chain store, I mean a real jeweler who has a shop and has been in business with a good reputation for years

    (2) get your stone mapped - a gemologist will draw your stone with all its variations, etc. - if you are concerned about the stone being swapped you take the ring to a jeweler and see if it's different than its mapping

    (3) add your ring to your insurance policy - this will cover loss, theft, etc.

     
    4.
    Member
    1,824 posts
    Buzzing bee
    littlemissmango    July 7, 2012   Oahu, HI

    The likelihood that a jeweler you take your ring to is going to swap out your moissanite stones with other, lesser quality moissanite stones is basically, none. I definitely wouldn't worry about that. I also would not worry whatsoever about your pave/channel stones going missing during a cleaning -- reputable, professional jewelers know what they are doing and you would be at less of a risk of damaging your ring having it cleaned professionally than doing it yourself.

    Going to a local jeweler for cleaning and inspection a couple of times a year is definitely going to be worth the marginal cost for your peace of mind. So, after your 6 months is up, pick out a jeweler and have them check out your ring. Adding your ring on your insurance is always a good idea, as well.

    Don't stress -- enjoy your ring and your engagement! :)

     
    5.
    Member
    592 posts
    Busy bee
    LittleAudrey    August 4, 2012   Bahrain/Iowa

    Thanks for all the advice ladies! I'm definitely going to find a local family business I can trust. And my dad keeps asking me if I want the ring on his insurance policy, but here's the sad part: my fiance lost the receipt! Does this matter? It's been sitting in the back of my mind for the last 3 months. I could probably email the website and get them to send me some kind of document. I probably should do that right away ........

     

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