(Closed) Robbed on my wedding day at the Hotel Monaco, DC

posted 7 years ago in Emotional
Post # 3
145 posts
Blushing bee
  • Wedding: August 2011

@VADCBride: I’m so sorry! Were you able to get a replacement? I’m sure you looked lovely in all the pictures, and someday you’ll be able to tell this story to your children.

Post # 4
979 posts
Busy bee
  • Wedding: July 2011

I think I would have burned the hotel down.  Thats BS because they know exactly who was cleaning on that floor.  if it was someone else stealing from you they would have took everything of value.  I would report it too the police and give them a bad review for sure. Sorry that they ruined your day with their lack of compassion.  Don’t let them keep you from feeling good about your own wedding.

Post # 5
861 posts
Busy bee
  • Wedding: September 2011

Ohh that’s terrible!  So sorry to hear that your special day was harmed by this.

Post # 6
2790 posts
Sugar bee

I am so sorry that that happened to you. I cannot believe that they didn’t even do a search of their employee’s things at least to PROVE that their employees were not the ones behind this!

Post # 7
70 posts
Worker bee
  • Wedding: April 2011

I’m so sorry that happened to you. Not a fun way to kick off your big day. I’m sure you were a beautiful bride even without the sash, though!
That’s very thoughtful of you to share your experience for other DC brides. I looked at the Hotel Monaco, and my parents really liked the catering manager there. However, we ended up choosing the Willard. Had I known how poorly the Hotel Monaco treated you, I would have crossed them off the list from the start!

Post # 8
654 posts
Busy bee
  • Wedding: October 2011

I’ve heard of the cash envelopes and even gifts being taken from weddings (which was shocking to me, who has that little class?!) but never out of your room.  That sucks.  At least it was jus a sash, sweetie, it could have been worse.

Post # 9
1645 posts
Bumble bee

And how exactly are we to believe that a random guest got into your room to take the sash?? I’m sorry, but we all know how hotel doors work–you have to swipe yourself in with a card, and they lock automatically! The only people with a card that could access your room would be YOU and the STAFF. That is unacceptable bs.

Post # 10
5993 posts
Bee Keeper
  • Wedding: May 2010

it makes no sense for an  employee will steal a wedding sash – not when there are so many other things to take

true story, my friend got married a year or so ago and it was while we were dressing her that we realized that she didnt have the corset ribbon thingy in the bag – it was left at the dress store when she picked up the dress! could something similar had happened to your sash?

Post # 11
759 posts
Busy bee

@eloping: I was thinking the same thing – maybe it was forgotten at home or somewhere else.  Hopefully that is really what happened.

Post # 12
1986 posts
Buzzing bee

@eloping: I was thinking the same thing :/

Post # 13
3639 posts
Sugar bee
  • Wedding: September 2015

@eloping: I am hoping the same thing, however, some of those sashes can be worth $1000. Perhaps they thought it wouldn’t be as noticable as a laptop etc. It would be easy to resell and easy to smuggle out of the room.

I’m sorry that this is how your wedding day started. But hey, you are married now, that’s awesome! 🙂

Post # 14
445 posts
Helper bee
  • Wedding: October 2011

I’m not sure a maid would risk her job for a sash..(to her it’s probably a ribbon) she probably doesn’t know what it’s for.

Post # 15
6998 posts
Busy Beekeeper
  • Wedding: February 2011

im so sorry! i would be livid…and i would def call whisle blower 9 on them. (haha thats our local news station and whenever something like this happens and a company is completely unprofessional i threaten this) but in this case i would have totally called the local news station and made a big deal out of it…if they arent willing to apologize or work with you i would call them out in front of the entire city. hopefully people will learn what crappy customer service they have!

Post # 16
2867 posts
Sugar bee
  • Wedding: September 2010

@swtTea: Seriously?  

(to her it’s probably a ribbon) she probably doesn’t know what it’s for.

Just cause someone works as a maid doesn’t mean they are dumb.


To the OP – that sucks so much. You would think they would at least question staff about it – what if they hadn’t taken it but had left the door propped open? It does seem awfully specific to only be missing that and from out of a garment bag – not saying it couldn’t be stolen but it also could have gotten lost prior to the hotel. Did you search your home or call the store? There was a poster who ended up with a sash she hadn’t purchased in her bag with her dress.

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