(Closed) Robbins Bros. Questions

posted 9 years ago in Rings
Post # 3
Member
606 posts
Busy bee
  • Wedding: October 2009

It does mess up their warranty. I would talk to them about it, but be very careful. I kept getting different stories from different associates and had a reallly sour experience with RB. Just be careful.

Post # 4
Member
765 posts
Busy bee
  • Wedding: November 2008

I bought insurance for my engagement ring and 1 of my wedding bands.  I figured if I lose 1, I’ll still be able to replace it.

And LLauRR is right, it will mess up their warranty.

Post # 5
Member
6 posts
Newbee

FYI. Robbins Bros just filed Chapter 11. I would not necessarily count on any promises of service in the future.

Post # 6
Member
15 posts
Newbee
  • Wedding: May 2009

Yes they did! We purchased my diamond (not the settting) at Robbins Brothers in Houston where we live. We just received a letter last week that all of the Houston locations are closed. I’m upset because we purchased warranties, etc. The letter explained that Helzberg Diamonds would honor SOME of the warranties that the Houston branches gave. Buyer Beware.

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