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That's horrible! If I were you, I'd call the management at the hotel where you had trouble with the valet and let them know that it happened - if I understand right, you never made it into the building b/c of him, and it sounds like he may have just been trying to rip you off for his own profit. In any case, I'd drop them an email and say "I'm not sure what your policy is for prospective event clients, but I want to let you know what happened."
@worchesterbride I probably will. I actually spent part of yesterday afternoon E-mailing all of the managers at the hotels where the staff was nice/helpful to let them know how appreciative I was of their hospitality. I guess I can do the opposite for the rude ones!
wow thats so uncalled for! i had something sort of simliar happen yesterday. the guy wasn't mean or nasty but he did recommend us using a smaller venue on their grounds because we are having a smaller wedding. he too said "itd be awkward" i was like "no if i want the bigger venue thats what i will have" lol
I had a similar situation when I went scouting. We went to look at a hotel and golf course in Rancho Palos Verdes. The coordinator who was showing us around wasn't the most pleasant and certainly didn't have an answer to ANY of the questions I asked her. The hotel basically told me that my guest count of 80-100 was too small to accommodate. Nice, huh?
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Mom and I just back from our planning trip on Sunday. While it was successful, I was shocked at how many people were rude to us during our visit! There were hotels that were more than happy to talk to us and showed us around, etc but there were others that treated us like dirt!
At one hotel, the valet asked us what we were there for and when we told him, he said "I'll give you ten minutes to look around but after that I'm charging you the $25 lost ticket fee." It made me so upset that I told my mom to just drive off. At another hotel, the coordinator scoffed at our estimated guest count and told us that their sites would be too big for a "group that small" and that it would look "awkward and ridiculous."
I know that there are plenty of people that want to get married in Hawai'i and I know that they probably could get someone else for my date if I didn't choose their location, however I cannot understand how people in a sales business would treat potential customers that way.
In a way, I'm glad that it happened because I would -never- want to have my wedding at a place where the staff would treat my family and friends like dirt. But still, it was disheartening to be treated that way, especially when it happened at the second hotel we visited. I was literally in tears thinking that no one would "want me" to have my wedding on their property and that we'd wasted tons of money and time on this trip.
Fortunately, my favorite location had a very friendly valet staff and the whole wedding coordinator's office was wonderful - their staff was nice to us and gave us bottled water and lots of information, etc. The coordinator that I met with was super nice and she got married last September so she was really understanding about everything. I'm very happy with both the location and the staff and that's really what I want.
Anyone else have a similar type of experience when they were scouting locations??