- 8 years ago
- Wedding: August 2010
Mom and I just back from our planning trip on Sunday. While it was successful, I was shocked at how many people were rude to us during our visit! There were hotels that were more than happy to talk to us and showed us around, etc but there were others that treated us like dirt!
At one hotel, the valet asked us what we were there for and when we told him, he said “I’ll give you ten minutes to look around but after that I’m charging you the $25 lost ticket fee.” It made me so upset that I told my mom to just drive off. At another hotel, the coordinator scoffed at our estimated guest count and told us that their sites would be too big for a “group that small” and that it would look “awkward and ridiculous.”
I know that there are plenty of people that want to get married in Hawai’i and I know that they probably could get someone else for my date if I didn’t choose their location, however I cannot understand how people in a sales business would treat potential customers that way.
In a way, I’m glad that it happened because I would -never- want to have my wedding at a place where the staff would treat my family and friends like dirt. But still, it was disheartening to be treated that way, especially when it happened at the second hotel we visited. I was literally in tears thinking that no one would “want me” to have my wedding on their property and that we’d wasted tons of money and time on this trip.
Fortunately, my favorite location had a very friendly valet staff and the whole wedding coordinator’s office was wonderful – their staff was nice to us and gave us bottled water and lots of information, etc. The coordinator that I met with was super nice and she got married last September so she was really understanding about everything. I’m very happy with both the location and the staff and that’s really what I want.
Anyone else have a similar type of experience when they were scouting locations??