School loans: Anyone familiar with Nelnet?

posted 3 years ago in Money
Post # 3
Member
1018 posts
Bumble bee

@LadyBlackheart:  I don’t have any experience with Nelnet but all my Direct Loans were transferred to a different servicer as well. My new servicer was very helpful and I’m pretty sure they’ll have to honor your forbearance. When mine transferred everything had to be honored. The way I was making payments, my interest rates, etc.

Post # 4
Member
763 posts
Busy bee
  • Wedding: June 2012

@LadyBlackheart:  My loans were just transferred to Nelnet too.  Just to give you a heads up. they probably won’t automatically honor your forbearance.  I just sent in my income info for my old provider (~1 week before I got the email that they were being transferred).  Not only did that info NOT get transferred to NelNet, they automatically put me back on a 10-year plan with a super-high montly payment. 

I checked my Nelnet account everyday online, and as soon as I saw my loan transferred, I called them ASAP.  I had to re-send in my income info, and I was able to deal with some stuff on the phone – it is all working out as it was supposed to pre-transfer.  I am sure you will be able to have the deferrement again, but you will most likely have to go through the process again – just a heads up!

Post # 5
Member
6073 posts
Bee Keeper
  • Wedding: August 2012

@LadyBlackheart:  I used Nelnet for my loan consolidation.  I guess I really have nothing to compare it to!

Post # 6
Member
681 posts
Busy bee
  • Wedding: August 2013

@LadyBlackheart:  Call nelnet and find out if you need to fill out any forms with them to be in forbearance.  If anything, you probably just have to fill out their forms and fax them in.  

Post # 7
Member
1090 posts
Bumble bee
  • Wedding: November 2013

@LadyBlackheart:  Nelnet has awesome customer service, and their website is way better than the old Direct Loans website. I’m ashamed to admit, I missed some payments with Nelnet, but they were patient with me no matter what. They gave me lots of chances.

I have no experience with continuing a forbearance that was first established with Direct Loans, but don’t be afraid to call Nelnet to make sure everything’s good with them.

Post # 8
Member
2372 posts
Buzzing bee
  • Wedding: September 2013 - B&B

Definitely contact nelnet right away just to make sure… but they have been really good with my dads!

My dad got a nelnet loan, but between him and I, it was our personal agreement that I would pay it back because it was for my school. So even though it is in his name, I sign on and make payments etc etc.

When I was jobless for a time, so was my dad, and they were really good about forbearance. I get monthly online statements, and as a PP said their website is pretty easy to use! They have also been really nice when I have called them. They can’t always give me a DIRECT answer or change things to the account depending on what my question is, since it IS in my dad’s name, but they always help me as much as they can and tell me what questions my dad has to ask for him to call in.

Also, my dad just went back to school… he didn’t contact nelnet (since I pay) but they were notified of him going back to school and automatically deferred his loans! I will still make the payments (since it won’t hurt his financial aid status for me to do so) but I thought that was good of them.

Post # 9
Member
2372 posts
Buzzing bee
  • Wedding: September 2013 - B&B

Also they have usually been really quick… like I have contacted them two days before a payment and they take care of the deferrment!

Post # 11
Member
1177 posts
Bumble bee
  • Wedding: May 2014

I would recommend consildating your loans with myfedloan.org 

If you have all gov’t loans it’s a great way to have one lender, they won’t sell your loans, and you can reduce your interest rate. 

Post # 12
Member
2807 posts
Sugar bee
  • Wedding: July 2013

Tagging soon after my main job ends I will need to go through them for an income bit thing and I’m a bit nervous about it.

Post # 13
Member
2179 posts
Buzzing bee
  • Wedding: March 2024

I have had Nelnet since 2007. I haven’t ever had any issues. Their customer service is always really good to me. I also paid on time for a certain # of payments and got .25% off my interest and another .25% off when I signed up for autopay (hey that’s .50% lol, every little bit helps!) I recently changed my payment plan with Nelnet so my payments will always stay the same (I was on a plan where they went up every 2 years) and it was easy and there was no mistakes/missed payments which I was worried about while changing but everything went fine, their website is also really easy to use.

Leave a comment


Sent weekly. You may unsubscribe at any time.

Find Amazing Vendors