Post # 1
Getting my engagement/wedding band right has been a really stressful experience. I have been engaged for many years and we have finally decided to get married. We have been engaged for so long that I lost a lot of weight in that time and had to get my diamond bar set engagement ring resized. The resizing compromised the setting so much that two diamonds fell out so I stopped wearing it for a few years (the jeweler took no responsibility for this and didn’t warn me of the consequences at the time of resizing). We decided to remake the ring for our upcoming wedding into a channel setting so they would be more secure. We chose a different jeweler who made the new ring out of all new gold so it was quite pricey. It looked amazing when I picked it up but because the band was so much thicker than my old ring it felt a bit too tight so I took it back. I really didn’t want to get it resized because that was what started this whole mess. They decided to file out the inside and make it comfort fit. I picked it up last night and it feels a bit better but now you can see scratches on the band which I think has come from filing the ring. I would have thought they would have polished all the scratches from the filing out and replated it with rhodium. I feel like I’m being picky but I would have thought since I have never worn this ring that it should look brand new. I’m not going to wear it before the wedding because it is now my wedding ring so I want it to look perfect for the day. Am I overreacting?
Post # 2
eloper14: you’re definitely not being picky. Of course they should polish and re-rhodium plate it once they are done, they’re just being lazy and careless. Definitely take it back!
Do you have a picture?
Post # 3
I tried to take photos but none of them turned out. I mustered up the strength and took it back last night. They said that it wasn’t polished enough so they are going to polish it again and replate it. I don’t know why they would give it to me in the state it was in and think that was ok. One lady in the store told me with an attitude that that was the nature of the metal but they would do it anyway. I wasn’t going to argue with her but I don’t think a ring should be that badly scratched and scraped before it has even been worn. Fingers crossed it comes back looking better!
Post # 4
I know it has been a few months but in case it makes you feel better, the same thing happened to me when we picked up my wedding band. I didn’t notice it in the store because I had it sized too small and it was about to tear my tiny finger off (3.75). Once I got it off again, I noticed it was scratched so badly. I called that next morning and the woman on the phone told me it was “an anomoly” but to bring it back in and they could polish it right then and there. Since they had to send it out to get it sized up to a 4, they had the company that does hte benchwork polish it nad it looked fine when we picked it up. THey said scratching doesn’t remove metal, it displaces it. Makes sense. But, I too was furious that someone would let me pick up a ring like that without noticing.