Post # 1
So, my dress arrived yesterday, along with two problems.
On a detachable waist sash I can see that a small blue thread has been sewn between the front and back pieces of fabric. And since the dress is white, it’s clear to see that the thread is blue.
On the dress, there is a zipper on the back, and the seam as it arrives at the zipper seems not to be sewn very securely. It’s just the tiniest detail that could easily be missed, but between now and March I may be giving the dress a little bit of use in trying it on for alterations, shoes, etc. My fear is that it’s going to eventually unravel.
It’s something my seamstress can probably fix. But since the dressmaker does take returns/exchanges only in the event of defects, would you send it back?
Post # 3
No. It all sounds minor and I wouldn’t want to send the dress back for what probably isn’t even considered a “defect”. What a hassle–what if it doesn’t come back how you wantd it?
Have the seamstress do it right without sending it far back to the dressmaker.
Post # 4
You can always call the dressmaker and ask if your dress can be defined as a defect. That being said, if your seamstress can handle the issue, I probably wouldn’t worry about it. Would you also have to pay for shipping?
Post # 6
I think you should call the dressmaker too. Even if they won’t take the dress back maybe they’ll cover the cost of the repairs that your seamstress has to make.
Post # 7
I’m with kiddosc on this one – I think you should call the dress maker and tell them and perhaps instead of sending it back it would be cheaper for them to just pay the seamstress to fix the issues (because yes those ARE defects). You shouldn’t have to pay for repairs that are their problem. 🙂
Post # 8
Thanks, ladies. I appreciate everyone’s input.
I’m going to call them tomorrow. They only make the dresses, they don’t alter or repair them. If anything, they’ll just give me my money back. Plus, to ship it back and forth is going to cost another $30 round trip, so I may just find a good seamstress near me and see what she can do with it.
Post # 9
I would take it to my seamstress and ask her if she could fix it.. If not, call the company and ask about it.
Post # 10
I agree with catlady. Give the dressmaker a call and ask if it qualifies as a defect. It may not and then you don’t have to worry about shipping it back and getting another one sent to you.