Sequin Runners: Efavormart vs. Koyal

posted 3 years ago in Decor
Post # 3
Member
126 posts
Blushing bee
  • Wedding: June 2016

Have you looked at on the go linens? I’m looking at tablecloths from there for cake and sweetheart table

Post # 4
Hostess
8680 posts
Bumble Beekeeper
  • Wedding: October 2014

I purchased my rosette table runners at efavormart – they were the cheapest I could find!

I placed 2 orders, the first one I ordered 1 table runner, to make sure the quality was decent. My order arrived fast, and they were pretty good quality.

I placed my second order during their new years eve sale, which was a 25% off sale & free shipping. I had ordered 11 more runners [for a total of 12 counting the one I already had]. Shipping was fast one again, but when I opened my box, they only sent me 10. My order slip had said 11 were packed, but I had 10. I counted 3 times just to make sure, then had my fi count.

I contacted their custom service and they were pretty rude.. they told me that they had sent 11, because the packing slip said so. It took another 6 or so emails for them to finally understand that I was acknowledging what the slip said, but I only had TEN. After about 12 emails [and a month total], they agreed to credit me for the tablecloth. I never received the credit.

You could probably blame the missing item on the influx of orders they had due to their sale, but still.

I finally gave up.. i figured with what I had saved on with buying from them, and their discount, it made up for not receiving 1 item.

I’m not sure if I’d use them again.. maybe for cheaper type items, but I wouldn’t want to deal with their customer service again.

Post # 5
Member
437 posts
Helper bee
  • Wedding: June 2014

I ordered my sequin runners from koyal wholesale and I love them, only thing is they sell out fast and it said in stock when i ordered and then they ran out. I had to wait two months for them to come back in. 

 

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