(Closed) Share your Issues/Problems/Concerns with Vendor Review Section on WB

posted 8 years ago in Weddingbee
  • poll: What is your biggest criticism of the review section?
    My city shows too many vendors too far away from my wedding. : (3 votes)
    9 %
    Its too hard to search for vendors in my city. : (5 votes)
    16 %
    I don't trust the reviews (there is a chance negitive reviews are removed for review). : (16 votes)
    50 %
    My vendors I used for my wedding aren't listed. : (4 votes)
    13 %
    Other?? : (4 votes)
    13 %
  • Post # 3
    Member
    3219 posts
    Sugar bee
    • Wedding: November 2010

    I agree most of my vendors are not listed. I wish we could add them ourselves. And not allow the vendors to delete reviews

    Post # 4
    Member
    7779 posts
    Bumble Beekeeper

    @mishelleez: Word on not allowing vendors to delete reviews. That’s just shady. If you do a bad job, I want her hear about it before I book you.

    Post # 5
    Member
    136 posts
    Blushing bee
    • Wedding: August 2011

    My biggest complaint is that I can’t post a review until after I get married.  I bought my dress over the weekend and wanted to review my experience while it was still fresh in my mind, but instead I have to wait over a year until after my wedding date.  I don’t get that.

    I also agree that the search function should be a bit more user friendly.  it’d be nice to search price ranges willingness to travel, especially for photographers.

    Post # 6
    Member
    1048 posts
    Bumble bee
    • Wedding: September 2009 - City Hall

    There is only one vendor for my city listed, and it’s the one *I* personally reviewed. So, everytime I visit weddingbee, my own review of my photographer is what shows up on the sidebar. Not a big deal (they were GREAT and I hope other people do book them), but something  I thought was mentionable here (I chose “other” for the poll).

    Post # 8
    Member
    2695 posts
    Sugar bee
    • Wedding: February 2008

    I don’t trust WEddingWire because they take down negative reviews when disputed and its a very long hard process to get them back up.  You have to *prove* you used the vendor and had the issue etc, which is a lot of work for someone who is just trying to provide a helpful review.

    Post # 9
    Member
    541 posts
    Busy bee
    • Wedding: March 2011

    I stopped looking at vendor reviews because they all have great reviews! And realistically that can’t be possible. Plus, hearing about all these things about vendors being able to remove negative reviews??? What’s the point of having vendor reviews then?! Now that I’ve been on WB for awhile, I rather just post something here and ask for recommendations than look vendors up on the reviews.

    Post # 10
    Member
    11327 posts
    Sugar Beekeeper
    • Wedding: February 2011

    Two things: 

    1) not being able to just search. Its annoying. 

    2) you can’t review until after your wedding date! That makes sense for some things (venue, food, ect), but as an across-the-board rule? Sorry I think thats kind of dumb. I had an awesome experience at a bridal salon, and a terrible experience at a different one. I’d really like to post those reviews now that the dress portion of the wedding is done, but I am not allowed to because I’m not yet married. argh.

    Post # 11
    Member
    555 posts
    Busy bee
    • Wedding: September 2010

    @HisButtercup I could NOT agree more! What’s the point, you write a review when it’s fresh in your mind not months or a year later and just because your wedding hasn’t actually taken place yet you can’t post a review? It doesn’t make sense to me either. Since I attempted I haven’t bothered to look at the reviews on here because I personally don’t believe you can write an honest review when it’s not fresh on your mind.

    Post # 12
    Member
    555 posts
    Busy bee
    • Wedding: September 2010

    @CorgiTales even with food reviews, what if you have a really bad experience with a company while you’re looking for your caterer BEFORE your wedding. Shouldn’t you be able to review the company you didn’t pick, same goes for venues etc.

    Post # 14
    Member
    7771 posts
    Bumble Beekeeper
    • Wedding: July 2010

    I loved a certain jeweler I went to in my town, and someone gave them a bad review because they found a diamond cheaper somewhere else.  The jeweler WASN’T overcharging, that person was just being ridiculous.

    Post # 15
    Member
    2867 posts
    Sugar bee

    I don’t trust the reviews and the vendor locations aren’t part of that city.  I live in a fairly good size area and my city isn’t listed, so I have to look through cities that are hours from here.  Not very helpful.  If they created another city like “OTHER” for each state and then let all those who aren’t in the other cities post vendors there then it would be more helpful!

    Post # 16
    Member
    1465 posts
    Bumble bee
    • Wedding: October 2012

    The vendor reviews on WB’s sister site Project Wedding are much better overall. They are not run by Wedding Wire at all, thus no need to worry about negative reviews being removed. There is a much wider selection of choices of vendors.

    I’ve browsed the vendor reviews section at WB once it was implemented and did not find it useful in the least.

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