(Closed) Share your rings and help me too!

posted 4 years ago in Rings
  • poll: halo setting / warranty or not needed
    Round : (10 votes)
    32 %
    cushion : (7 votes)
    23 %
    warranty : (14 votes)
    45 %
    no warranty : (0 votes)
  • Post # 3
    Member
    906 posts
    Busy bee
    • Wedding: September 2015

    I figured I should chime in since my engagement ring is also from Jared.

    We did purchase the extended service plan for my ring – it covers lifetime sizing, replacing the itty bitty diamonds in the band (not the center stone), and even the replacement of the entire ring if something drastic happens.  These things can add up!

    However.

    As it turns out, the repair shop in the Jared store in our town does NOT have the skills necessary to do quality repair work.  What started out with the replacement of one little pavé diamond ultimately resulted in my ring being replaced entirely, and even then I had to sneak it to another jeweler before it was finally wearable again.  I don’t think I can fully express how frustrating it has been trying to work with Jared – nice sales staff, but terrible repair shop staff.

    I think you should try to find out as much as possible about your own Jared store before you decide whether to purchase a warranty.  Talk to other people who have purchased rings there, see if you can find any reviews on the Internet, etc.  Don’t bother spending the money on the warranty unless the repair shop has the skills to back it up.  If they don’t, there is another option – simply make sure your ring is insured under your homeowner’s/renter’s insurance or though a separate company like Jeweler’s Mutal.  Insurance will usually cover repairs for your ring without a deductible – that’s how I paid for my ring to be rescued by the non-Jared jeweler, and it was painless.  This gives you the freedom to research a high-quality jeweler in your town to do repair work, sizing, etc.

    I really do love my ring – there was a period of time when I thought we’d have to return it and demand our money back entirely, and it made me really sad.  There’s nothing wrong with my ring, just with the staff in the repair shop.  So I don’t want to scare you away from Jared entirely, just let you of the troubles I experienced.

    Post # 5
    Member
    2052 posts
    Buzzing bee
    • Wedding: May 2013

    @anova1931:  what a yucky situation.  I can say that it depends on the Jared your working with.  I would honestly get a refund, and go else where.  Almost every place you buy a ering from will replace the small stones for free and redip if it is white gold.  The store I got mine from does all that for free (without having to pay extra for redipping for life and replacing the  small diamonds falling out) unlike Jared, who charges a percentage or something of what you spend. 

    FI did but my band there, which I felt was much easier a process than an ering.  I bring both my rings in sometimes and they always check the stones for me for free and if one is loose, they will tighten it.  however live like two minutes away from the Jared I went to, and can run in there anytime a diamond (knock on wood) would fall out.

    you should also get your ring insured, that way if something does happen, it is covered.

    Post # 6
    Member
    1408 posts
    Bumble bee
    • Wedding: November 2013

    @Phamnomenon:  I’ve heard the repair experience at Jared’s can vary from store to store, im sorry that they did such shotty workmanship that would not make me happy. 

    The Jared’s here has been wonderful. I too got the extended warranty and have had to re dip my ring three times, no charge. They always mention to me as well if any stones at all fall out they will replace them so i love having that security. There was one time i had to send my ring back though because they retightened the prongs and left the prongs all dinged up. After i complained they replaced them immediately. I also love how you can get your ring back in 2-3 hours. 

    Post # 8
    Member
    906 posts
    Busy bee
    • Wedding: September 2015

    @anova1931:  When Jared replaced my ring entirely, it was just the setting – I was able to keep my original garnet stone.  When they gave it back to me the final time, the prongs were waaaay off, and that’s what I had my new jeweler fix since I was fed up dealing with Jared.  The new jeweler set my original stone in a new head for $350, which was covered by my insurance (I use American Family, btw, and the increase in my renter’s insurance premium was miniscule).  

    Before (Jared’s work – every girlfriend I showed my ring to immediately said “what on earth is wrong with your prongs?!”):

    After (new jeweler’s work – they will be getting all of my business from now on!):

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