- 6 years ago
- Wedding: September 2011
Hi everyone. I’m having some issues with my photographer and am trying to decide if I have a right to be upset. I should start by explaining that we’ve had a few kinks from them from the start starting with the contract, though this did get worked out pretty easily. Closer to the wedding, we sent them a must-shoot list (pretty simple things, like “shot of bride going down stairs” and “shot walking down tree-lined path”) and they emailed us back saying they don’t use must-shoot lists. I was a bit annoyed but figured they’d probably use that list as a guide but didn’t want to be on the hook if they missed something. I also emailed them a list of “important people” with pictures so that they could concentrate on these individuals on the wedding day.
Day-of, things went pretty smoothly, but I had the sense that they hadn’t gotten some of the really typical shots I’d asked for (like a full-body portrait of me in my dress or a close-up of my face, me and my bouquet). I also noticed that during the getting-ready process, the photographer didn’t seem to be doing a lot of snapping. When I got the photos back, my fears were realized–the pictures we were given ranged from OK (many were not framed properly or had people with funny faces) and at least 100 were fantastic, but I was stunned by the lack of solo portraits of me and pictures of me with my siblings, who were also my bridal party (only one posed, none candid with all of us). There are a ton of my husband with his groomsmen (they had the first shooter doing their getting ready, since he’s a man), but our second shooter (his wife) barely took any of us ladies, and most of what she did take wasn’t very good.
Just today, I emailed them a list of about 6 shots that I liked but that had issues with like closed eyes, funny expressions, or blurriness, asking if they had any other copies of these that were similar. I also asked if they had any other shots of me with my bridesmaids since I’d gotten so few. I was prepared to get a no, assuming that they’d sent the best shots. Instead, I got an email back that they had ERASED all of the images that they’d chosen not to send (we got 800, but I think they must have snapped a ton more.) By contract, they have fulfilled their agreement (we were guarenteed 500 pictures) but I’m floored that they didn’t keep everything until we had some time to look through what they’d sent. We’ve only had the shots for a month, and we were on our honeymoon for half of that. Do I have a right to be upset? Is it standard to erase shots so close to the wedding?
The tough thing is that I really do like a number of shots (particularly some of the ones of just me and my husband) but I feel like they totally missed the boat in other areas (only 2 pictures of the groom’s parents, for example). You can see some of the good shots in my other posts:
I’ve included some examples of pictures I like in theory, but aren’t quite right so you can get an idea (ones that I asked for similar ones of, figuring they’d done multi-shot):
I’m making a terrible face, but more troubling is that my sister is only half in the shot (see right-hand side). How does that happen? Note that this was POSED so she could have easily taken another:
One of my few pics with my bridesmaids (again posed) and it’s blurry. I literally got only one other shot with them–the standard one in a straight line with them flanking me.
One of the few of me and my brother, and he’s only half in it (too bad, because it’s pretty funny). The weirdest thing is that there is only one of these, but four consecutive shots of some random couple that wasn’t on our “important” list dancing:
My “shoe picture”–really?
And, perhaps even more importantly, how do I review them? I’d like to be critical, but think they should get some credit for the amazing shots they did take.