Post # 1
I ordered my dress in May of 2013. They told me it would take 8-12 months (god knows why!). That means it would come in sometime between January and May. I called them before Christmas just to see if they had any idea about when it might be in and they checked whatever it is they check, and he told me it was scheduled to be in by the end of February. So it’s mid march and I haven’t heard. But I know they technically have til May…and my wedding isn’t til October so I’m not in a rush for it. But I just want to know that it fits and if I have to work off some pounds or not! (well I should regardless, but you know what I mean!). I don’t want to hound them… but I just wanna know!!! lol. I can’t understand for any reason why a dress should take this long! what would you do?
Post # 2
Yes!!!!! Depending on the designer the timeline isn’t that off. Call!!!
Post # 3
MrsDToBe2014: even though they technically still have 2 months in their window? I dont want to be a pest lol
It’s a blu by enzoani – other brides have said they’ve had theirs in 3-4 months.. i don’t get it
Post # 4
MrsPhilly: Go ahead and call! Its not like a quick 5 minute call to check the status of your dress is going to be an annoyance for them, unless you call to check every other day.
Post # 5
MrsPhilly: yes it’s a quick call. And it will put you at ease. The dress could be sitting at the shop and they forgot to call you! They’ll be happy you called and they can have you come pick it up!
Every shop has a different delivery policy. They could have had them hold the order until a little closer to your wedding date because usually brides let the dress sit in the shop. The store has to pay for the dress when it’s delivered to them so they lose out on cash flow if the bride doesn’t cone pick it up within a few weeks.
Post # 6
MrsDToBe2014: True. Although she’s assuming I’m having my alterations there and they don’t want to start alterations until August. So does my dress stay with them until then typically? Or do I bring it home until it’s time to start alterations? I don’t know what the norm is here… lol
Post # 7
MrsPhilly: I was in a very similar situation with my dress. I ordered in in June 2012 and they said it would take 6-7 months to come in. When I didn’t hear anything after 7 months, I called, and they said it would be another month. This happened maybe 2 more times before I started calling EVERY. SINGLE. WEEK.
In the end, it took ELEVEN MONTHS for my dress to come in. I was FURIOUS.
The only good thing was that, like you, my wedding wasn’t until September, so I still had plenty of time for alterations, etc, but I just wanted my damn dress!
Anyway, we think the problem was a strike with the shipping company and then issues with customs.
I got my dress in May 2013, 4 months before my wedding. THANK. GOD.
If I were you, I would seriously call every week until it’s in. Ask if they have a tracking number or something so you can monitor the shipment yourself. Talk to a manager if they’re being uncooperative, and if another month or so goes by, ask for a refund even once your dress is in. Tell them that if you can’t count on this dress being in by X date, you will have to start searching for another (even if this isn’t the case, they need to know that you aren’t going to let up).
Good luck! I hope your dress eventually gets in with plenty of time to spare!