Post # 1
So I went over my contract with a fine tooth comb and paid my deposit to one of our vendors. Just got back the receipt and there is a difference of like $20 on there because they took Paypal’s business fee that they charge the vendor, out of my deposit to cover it’s cost. Nothing was said about this on our contract and there was no way out of it since our vendor is in the US and I paid with my Canadian paypal account. Personally I don’t think it’s right for her to take this fee and make us pay it essentially. I mean, isn’t that one of the expenses of being a business owner? Paying fees and such? Why do I need to pay it directly? Anyway, my real question to all of you is, do you think I should talk to my vendor about this hidden charge? We talked about it over the phone and she said she would’ve preferred getting around it, but it wasn’t possible to do so. She didn’t say anything about taking it out of our deposit though.
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Post # 2
Tarheelgurl: It sucks, but I’d let it go if it’s only $20. I’d for sure brign it up like you mentioned so they know that you are keeping close track of their charges, but for just $20 I wouldn’t bother making them pissed by asking for a refund.
I will say this is pretty common. Sales tax in California is the responsibiltiy of the business/retailer in all reality, yet they charge it to the consumer so it doesn’t come out of their profit. Same thing with credit card terminals, the retailer gets charged a percentage fee per card, it’s their responsibility to pay but most will tack that charge onto their retail prices so your none the wiser…
Post # 3
BeckyS0: Yeah, I guess it isn’t a huge deal in the grand scheme of things. And we did get a really good deal on our package. My fiance is angry though with what they did and wants me to demand a refund, but I think I’ll let it go this once. I’ve kept email correspondances with them and all our other vendors outlining payment details though just in case.
Post # 4
For $20, I wouldn’t bother.