Should we give up our dream venue? Freaking out about accessibility issues.

posted 2 years ago in Venue
Post # 3
Member
1119 posts
Bumble bee

Penang1885:  I’m sorry you’re having all these stresses so close to the wedding! Have you asked the venue what provisions they can make for people with limited mobility? What problems are they having witht the dietry requirements stuff?

Post # 4
Member
3896 posts
Honey bee

So sorry to hear about this stress so close to the wedding. As per PP, have you spoken to venue about access for people with mobility issues? They surely must have come across this before?

 

If not, hiring an indoor loo that could go upstairs may be an idea, then the grandparents (once they are up) can stay on one level. Also, surely the venue should be able to cater to people with dietry needs?! What exactly are they being picky about?

Post # 5
Member
6026 posts
Bee Keeper
  • Wedding: October 2014

Change venues. If they had decent solutions for gettung elderly guests up the stairs easily, they’d have mentioned those to you, and it’s doubtful you’ll be able to get a port-a potty up there (who is going to carry it and how is it going to fit up the stairs?).

Post # 6
Member
643 posts
Busy bee

I would absolutely move venues. It’s just a location and is far less important than the actual people who will be negatively impacted by the choice. 

Post # 7
Member
1762 posts
Buzzing bee

Penang1885:  I’m confused about why these issues are just now being considered so close to your wedding. Was ANY of this discussed before now?!?!

Ideally, your venue should be comfortable and accomodating to all of your guests, but at this late date switching venues could be a serious pain in the ass. Would you lose out on the money spent at the current venue? Does the alternative down the street even have availability? 

Post # 10
Member
455 posts
Helper bee
  • Wedding: August 2014

Penang1885:  Unless the venue is going to install an elevator before your wedding, you really have no choice but to move. No one is going to remember the beautiful view if your grandparents have to leave early because they can’t get up the stairs.

Post # 12
Member
1119 posts
Bumble bee

Penang1885:  That’s rubbish! If you’re sure you can pull it off I’d be tempted to move venue. It’s absolutely rubbish but are you going to feel happy there worrying about all of these things? I’m not sure I’d trust them, I have an intolerance and worry about anywhere that makes a fuss about having to work around it as I just don’t believe they will take it seriously. One of my favourite things about our venue is that the chef is coeliac so will definitely understand my wheat intolerance and not poison me 🙂

Post # 13
Member
1762 posts
Buzzing bee

Penang1885: Oh. Which decision are you leaning towards? If you are going to change venues, do it NOW!! You only have three weeks to update your vendors, tell your guests about the change, create a new timeline, finalize contracts, menu selection, floor plans  and ON AND ON AND ON… There is absolutely no time to waste if this is your decision.

If you decide to stay, they OWE you a free vegetarian meal because of the bathroom inconvenience and because they previously told you that they would be able to accomodate specific dietary needs. Venues will only do to you what you allow. They should be bending over backwards to ensure customer satisfaction. Play hard ball with them (polite, but firm). Let them know that you are not pleased, and that you are considering taking your business elsewhere. They are probably trying to add-on as many additional charges as possible to up the sale. Let them know that you aren’t playing this game.

Post # 14
Member
2132 posts
Buzzing bee
  • Wedding: July 2014

As long as it is an option to change venues, I would.  I choose my venue with accessibility a high priority because there were some elderly people who were very important to me to be there.  With the bathroom renovations and unaccommendating the food, I would definitely go if there is another venue that is more accommendating.  

Post # 15
Member
8419 posts
Bumble Beekeeper
  • Wedding: April 2013

Penang1885:  I would change venues, for me my guests were much more of a priority than the way something looked.  Accessibility, usable bathrooms and dieatary needs > a pretty place to have a wedding IMO.

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