Sigh, more ring problems.

posted 2 years ago in Rings
Post # 2
Member
5228 posts
Bee Keeper

akirasan:  I’m so sorry! I’d pe P.O.’d for sure! I say let them remake your ring on THEIR dime! You can have them remake it in yellow gold 

Post # 4
Member
4944 posts
Honey bee

akirasan:  Oh no!! Reading your post made me want to cry. I love your beautiful ring and hate thinking of anything happening to it. I can’t even imagine how angry and upset you must be.

Post # 5
Member
3316 posts
Sugar bee
  • Wedding: November 1999

It sounds like they did a horrible job of cleaning the ring before they plated it. At this point remaking the ring might be the only solution. I’m sorry!

Post # 7
Member
5228 posts
Bee Keeper

akirasan:  “The rep told me not to pay for the plating this time around but I may have to pay to fix the damages.”<br /><br />

My response to that would be a big, fat NO. I’d push for them to pay for repairs. They are the ones who damaged the ring. If they don’t own up, I’d be sure to spam this story on every jewelry discussion board you can find.

Post # 9
Member
1843 posts
Buzzing bee

akirasan:  oh NO! 🙁 . I really love your ring. I hope everything turns out well And they cover the cost 

Post # 11
Member
2892 posts
Sugar bee
  • Wedding: May 2015

akirasan: this is why insurance exists. Did you sign any release of liability prior to having the work done?

If you did, you might be SOL as you are paying for services. if they repair it properly, that’s a service that’s properly rendered and the jeweler would be within their rights to charge for the service. 

Go back, read the work order and try to work something out with the jeweler. Good luck!

Post # 13
Member
2169 posts
Buzzing bee

akirasan:  You should not have to pay for them to remake your ring since they were the ones who messed it up in the first place! Best of luck 🙂

Post # 14
Member
290 posts
Helper bee

akirasan:  I would ask (cross that off) DEMAND that they remake it. Fixing it would be the cheapest route for them but then there might be structural damage because of it. Gold becomes weaker the more it is bent. They know this and will probably try to sway you to simply get it fixed. If you allow them to simply fix it, and then a week later it falls to peices around your finger, you’re screwed. Have them make you a new one.

Post # 15
Member
2892 posts
Sugar bee
  • Wedding: May 2015

akirasan: ok, awesome that you didn’t sign anything. Hope you can work something out with the jeweler because that would be ideal. 

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