Signet/Sterling just bought Zales

posted 3 years ago in Rings
Post # 3
Member
5207 posts
Bee Keeper
  • Wedding: February 2013

@Schrodingers-Car:  eh, it was all produced in the same factory to begin with. Zales, Kay, Helzberg all have overlapping inventory.

Post # 5
Member
1114 posts
Bumble bee
  • Wedding: August 2014

Well, I guess ill stop looking at Zales. Damn. I heard they had the best customer service for a mall store. And Ihate kays. 

Post # 6
Member
294 posts
Helper bee
  • Wedding: October 2015

I don’t know why people have a problem with local jewelers. The prices are good and craftsmanship is way better. I would never buy jewelery from an “out of the box” store. An ex bought me a diamond necklace from Kay once and the chain kept breaking and eventually I had to give up on wearing it because they didn’t want to repair it.

Post # 7
Member
1114 posts
Bumble bee
  • Wedding: August 2014

@Monicaab:  I dont know about anyond else, but for me ‘out of the box’ jewelers are more convenient. My husband is military, so we move a lot. So buying something local means that if it ever needs repair I have to pay to take it somewhere else and hunt for a jeweler. Whereas with a mall store, there is almost guaranteed to be one where ever we go. I agree that kays is awful though. Their customer service is hard to deal with and their repair shops do a crummy job. I had heard good things about Zales though. But I guess they will probably get pretty crummy now too. 

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