Post # 1
I was able to find a deal on a photobooth because the company is relatively new. They advertised their price on their website and I sent them my details (date, time, etc) and they sent over a contract With the advertised ‘grand opening’ price.
Before I signed the contract, I asked them for a copy of their liability insurance since my venue requires all vendors provide a copy. The company told me they were still in the process of setting up their insurance, but would get back to me in a few days. I said great, can I lock down the date and rate? No response for a week until today when they tell me they have to increase the price by $50 to cover the cost of insurance. I know it’s not much money extra, but it kinda feels like I’ve been duped. I understand that they need to make money, but I wish they got their stuff together before promising one price they couldn’t end up honoring.
Post # 3
I would just respond and say that you are very disappointed that they are not honoring the previously quoted price and ask them to reconsider.
Post # 4
Maybe call and speak to them about how you feel about it. Perhaps they’ll be able to waive the $50 fee. If anything you can always mention that a lot of your friends are engaged and are eager to know your experience with all your vendors *ahem.
But I would be irked. You’re right its not that much extra, but its still annoying that you agreed and signed on with x price and now its x+$50. Every penny counts.
Post # 5
@PeachRN: Feel good knowing you avoided hiring a business that doesn’t have their shit together. They shouldn’t be doing anything at all until they’ve acquired liability insurance and it’s troubling that it sounds like they only looked into it after you asked for it as required by your venue. LOTS of new photo companies get tripped up on this because they price themselves without taking things like taxes and insurance into account. They certainly shouldn’t be passing the cost onto the customers for their mistake.