Post # 1
I needed someone to vent to and I knew you ladies would understand! This week my FI took my e-ring to a local jeweler to get it appraised. We did not buy the ring from this jeweler, but he won us over as customers when he custom made FI’s wedding band for us. With our wedding and honeymoon coming up quickly, I wanted my rings appraised so they could be insured. FI took them to our new jeweler friend.
A little back story about my e-ring. At the time FI and I were both in college and quite broke. I looked everywhere for a solitaire that wouldnt break the bank. Last summer FI’s uncle called us with an amazing opportunity. The jewelry store that he had managed for the past 10 years was having a sale to celebrate their 60th anniversary. EVERYTHING in they store was 50% off plus we got an extra 5% family discount. So we drove 5 hours to this jewelry store and picked out an amazing solitaire. The owner/jeweler wrote down the specifics on a card (and on our receipt)- .75 carat, H color, and SI1 clarity. We left it for him to size and FI’s uncle shipped it to me when it was done.
Back to this week. Our local jeweler finishes the appraisal and phones FI with a value. I was severly confused because the value was less than we paid with the 60% discount! I was a little upset. FI then goes to pick up the ring. He calls me from the jewelry store to ask me what the carat was SUPPOSED to be on the solitaire.
Turns out my .75 diamond is actually only .56!!! I was livid. I feel so stupid for paying several thousand dollars more than what the thing is worth. Its not about the size because I think whatever size it is looks good on my finger.
It gets worse…when I got my hands on the appraisal, not only is the diamond smaller, it is also poorer quality. Before we bought the ring, I studied the 4C’s and considered the diamond that we bought an investment piece. I know that grading diamonds is a little subjective but the SI1 diamond that we bought was graded as an I1-I2 on the appraisal. I feel really stupid about the clarity being so low, because to me it looked eye clean.
FI is calling the jeweler today and faxing him the appraisal with the receipt that he handwrote with the specs. At this point, I’m so mad I’m ready to mail the darn thing back to him and ask for a refund. I love the ring, but being cheated on it makes it kinda hard to love as much as I did before.
Post # 3
@JenniferEver: I know some people get very attached to the original ring but you should get a refund for a ring you feel 100% good about. It sounds like you overpaid for below standard quality.
Post # 4
@JenniferEver: and this is your FI’s uncle who basically screwed you over? that’s insanely messed up. i’m sorry you got cheated like that – are either the uncle/place you bought it from or the new jeweler friend GIA certified? so sorry – keep us updated.
Post # 5
I’m with elliestan…didn’t the original jeweler give you a GIA certification? I thought all diamonds over .25 CT were supposed to have something like that. What a scam! So sorry that this happened to you!
Post # 6
Honestly, I dont think FI’s uncle had anything to do with the problem. He didnt make any commission off of the sale as he gave us an extra 10% family discount.
I have 2 guesses about how this happened. #1: the diamond was mis-labeled & no one bothered to double check the carat weight. This would be careless of a jeweler, but an unintentional mistake. #2: The original diamond that I tried on was .75, but when we left it to get resized the jeweler swapped it for the .56 and hoped no one would ever find out.
As far as I know, not all diamonds have to be GIA certified. However, ones that are certified are more valuable. Am I wrong about this?
Would any of you be able to tell a .56 from a .75 without holding them up side by side? I feel silly for thinking my ring was .75 all along.
Post # 7
I would say to contact a lawyer to be quite honest.. explain the situation and get compensated by the company. This is so crazy
Post # 8
I’m pretty sure a jeweler should be able to tell a .56 from a .75 solitaire. So I can’t honestly believe #1 happened. I went from a .6 to a .75 diamond and I was able to tell the difference. I hope you are able to reach this jeweler and find out exactly what happened.
Post # 9
@JenniferEver: if he didn’t have anything to do with the switch then i’m sure (or at least i hope) that he’ll be mortified and help you get compensated as quickly as possible. the jeweler SHOULD see the difference in the 4 C’s, but i myself didn’t pick out my diamond so i wouldn’t know the difference so don’t feel bad about not noticing! FH told me he thought it was like .6 and then it turns out after reviewing the paperwork he was mistaken and it was .86 ct. either way i had no idea, even after going ring shopping with my brother for his FI, i just assumed that’s how big .6 was.
Post # 10
Whoa…that is so crazy. I’m so sorry that happened!! I certainly hope the jewelery store and his uncle apologize profusely and either trade out your ring/stone or give you some sort of compensation. I’d have to agree that a jeweler *should* above anyone be able to tell the difference between a .56 and a .75, especially someone (sorry, not to be rude to the uncle) who has worked with jewelry for 10 yrs.
Post # 11
I’m with you on calling your uncle. It’s not your uncles fault but he should be able to have some allowance on what he can do for you.
Post # 12
I would call your FI’s uncle AND call a lawyer if the jewelry store does not rectify their “mistake”. What a horrible thing to do. It may not be your FI’s uncle’s fault, but he may be able to help you guys from the inside.
Post # 13
Wow, I’ve honestly never heard of this happening. I think you should call FI’s Uncle and get some clarification on it, they do owe you some (if not all) compensation.
Post # 14
agreed with RR– call the uncle first. this is terrible, I’m so sorry!
Post # 15
Definitely call the uncle first and without anger (or blame) explain the situation. And tell him that you intend to return the ring along with copies of the other jeweler’s appraisal and explain that you did not get what you paid for and want a refund (presuming this is what you want)
And then go get yourself a nice new ring. But if the jewelry store is uncooperative, you could take a hard line and sue them in small claims court. And you would win, because either by accident or purposely, they did not sell you that ring in good faith. Good luck and don’t back down.
Post # 16
@SoupyCat: I’m pretty sure a jeweler should be able to tell a .56 from a .75 solitaire.
As you had asked I can tell the difference easily, I’m surprised and/or shocked that a professional couldn’t. I am wondering if this was done purposely.
Is it possible to get another appraisal from a different jeweler? I might recommend this just to absolutely sure before contacting your uncle, a lawyer or the jeweler store.