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So Disapointed - Expedia

posted 2 years ago in Honeymoons
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    1.
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    Sugar bee
    JoJo Bananas    August 21, 2010   Santa Cruz, CA

    We booked our honeymoon about two weeks ago, and on a whim I decided to check and see what the going price for our package was.  I discovered that the same package we booked is now $400 less!!!  I checked their price guarantee and it seems like they only offer a guarantee if you find a lower price on a competitor's site within 24 hours of booking.  Does anyone know if there's anything we can do?

     
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    zippylef    October 30, 2010   Norfolk, UK

    You could call their customer service and complain. Be nice at first, I know that I am more willing to help people if they are nice to me.

     
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    Buzzing bee
    snmcdowell    9-13-08   Chicago

    They might not be able to issue a refund, but maybe you could ask for an upgrade. If it is a package deal then maybe there is a nicer room available, or maybe they can throw in some coupons for alcohol or dinner. If you tell them it's your honeymoon and act really sad and be nice then hopefully they will help you out :)

     
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    Bumble bee
    jenbrandner    Aug 7, 2010   Wisconsin

    It's possible that customer support will be willing to help you if you're professional about it over the phone.  Otherwise maybe you can try getting a full refund from Expedia and then booking again under your FI's name, or something.  Not sure if that's "illegal" or not...

    Good luck!

     

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