So unhappy with David's Bridal

posted 3 years ago in Dress
Post # 3
Member
3978 posts
Honey bee
  • Wedding: September 2014

@ahwhyte:  I’m sorry you had to find out about that the hard way. They’re notorious for this!!

Post # 4
Member
2076 posts
Buzzing bee
  • Wedding: July 2012

I had heard about this before I went there. I gave them my junk email address and a phone number with the last two numbers transposed. 

DB is absolutely horrible about this kind of stuff. Their customer service is lacking as well, at least at the shop I went to. 

Post # 5
Member
4072 posts
Honey bee
  • Wedding: January 2014

Well I quite liked David’s Bridal, but yes, I have gotten emails, snail mail, and phone calls. The calls aren’t that frequent though, and the emails and snail mail I don’t care about.

During the planning process you may have also listed some of your information with others, which is how even more solicitors have gotten your info, so it may not be all DB. But yes, they are known to sell information.

Post # 6
Member
2831 posts
Sugar bee
  • Wedding: September 2014

they don’t care about that little box. they ignore it. they’ll sell EVERYTHING they can. address, phone number, email.. to as many people as they can. it’s absurd. i still get junk mail, and i bought my dress in october. all winter, i got had 8-10 calls every day, from 8:00am until midnight. ridiculous.

for future DB brides who want to avoid the fiasco? my trick- make up an address, a name, and a phone number for when you go in. unless you plan on purchasing that day, of course. then you’ll have to give them actual info. i only gave them correct information when i purchased my dress, because it had to be put on layaway.

Post # 7
Member
4576 posts
Honey bee
  • Wedding: September 2014

I’ve heard from many sources that they made up an account just for Davids Bridal, with fake numbers and emails, for this very reason.

“…give out information to anyone other than their affiliates, whatever that means.”

Those folks blowing up your phone? Those would be their affiliates.

Post # 8
Member
95 posts
Worker bee
  • Wedding: May 2014

I also made a similar mistake so I feel your pain…

 

BridgetDarling (4 months ago): *browsing David’s Bridal website* “Oh a contest to win free dresses for my bridal party! I should do that and if I happened to win, the girls would get free dresses! Wouldn’t that be great! Sign me up!”

 

BridgetDarling (now): “F*ck another email about hiring some cheesy DJ or photographer. What’s that? Five voicemails telling me I won a free ‘bridal package’ from Mary Kay? Super.”

 

I hope that my identity is okay. I’ll be on the lookout! 

 

Post # 9
Member
3538 posts
Sugar bee
  • Wedding: September 2013

Same here…not receiving calls from anyone other than DB but I keep getting random wedding catalogs.  I only got my BM dresses from DB and I purposely avoided the place when I was shopping for my dress. 

Post # 10
Member
128 posts
Blushing bee
  • Wedding: August 2013

Hmmmmm maybe it’s because you didn’t purchase anything from them Undecided. I went in for my appointment and purchased my dress and a ton of other stuff that same day and I don’t have any issues receiving snail mail or phone calls. I do get lots of emails but that’s handled with a quick “delete”. Sorry.

Post # 11
Member
1523 posts
Bumble bee

This is good information to have!  Thanks.

Post # 12
Member
2696 posts
Sugar bee
  • Wedding: May 2014

@ahwhyte:  oh my goodness. I haven’t signed anything in there but I did create an account on line. That’s so ridiculous about the attempts to steal your identity . I read that an immediately checked my credit report. Geeze! You can’t even buy a wedding dress these days! I’m sorry to hear you had to go through that!

Post # 13
Member
681 posts
Busy bee
  • Wedding: September 2013

I got lucky (?) in that I bought my dress, and then moved two months later, so never have received a phone call.  I did receive a ton of emails, but I unsubscribed and haven’t received any since.

It may be becuase I’m in Canada though… there are laws here governing cold calling, spam, and selling of contact information.  You can report companies that break the law.

Post # 14
Member
3199 posts
Sugar bee
  • Wedding: October 2013

@ahwhyte:  yupp! them and men’s wearhouse have been up my butt ever since i went there to have my girls try on bridesmaids’ dresses. i went off on the last people that called me and ive had glorious radio silence for about two weeks. ^.^

Post # 15
Member
2441 posts
Buzzing bee
  • Wedding: July 2018

I bought my dress from DB and I haven’t had a single phone call or email from them or anyone to do with them, with the exception of them letting me know that my dress was in.

Post # 16
Member
146 posts
Blushing bee
  • Wedding: June 2013

I have heard of people having horrible experiences with Davids Bridal. I believe that it depends on the store you go to. I had no problems with them, I went about 3 times looking at dresses and did not pick my dress until after I went home the third time. I never once received any phone calls/emails or mail from them, other then confirming my appts, telling me my dress was in or telling me my Jr. Bridesmaids dresses were being discontinued. My original consultant even called me to tell me that she was moving and would no longer be helping me at my appts.

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