Some VISTAPRINT advice…

posted 3 years ago in Paper
Post # 3
Member
1190 posts
Bumble bee

@SouthernBee33:  I’m glad they fixed the order for you, but it seems pretty common that they botch up the original order badly. 

I ordered my graduation invitations from them, and half the cards were bent, half the envelopes had black marks on them, and I also received someone else’s baby shower invitations mixed in with my invitations, and someone’s beauty salon magnets.

I hope that the fixed order turns out better for you, OP!

Post # 7
Member
39 posts
Newbee
  • Wedding: May 2014

I just had a great experience with them as well.  worm aide a mistake on my std magnets and didn’t notice it until I received them.

i called vistaprint about my mistake and they edited the std to fix it and mailed me out a new set for no charge.  They even included the fastest shipping.  I called them on Friday and got the  New ones on Wednesday.

 

they were awesome 

!

Post # 8
Member
2831 posts
Sugar bee
  • Wedding: September 2014

they do so much business, it’s not rare that they mess up. we ordered christmas cards from them one year about 5 years ago, and we got someone else’s cards instead of ours. they fought me on it, said i was lying. so i haven’t ever ordered from there again.

Post # 9
Member
1311 posts
Bumble bee
  • Wedding: January 1994

We ordered our announcements through them and it went well!

Post # 11
Member
328 posts
Helper bee
  • Wedding: March 2014

@SouthernBee33:  Ha! I’ll top that!  I did my shower invitations with 2 sides and a dark patterned background with light text.  It was THE SAME background image on the front and back.

However when I got the card, the color on the front and back of the SAME card (so ONE paper) was NOT the same AT ALL.

Seriously, I couldn’t even belive it.  They were helpful and reprinted like 4-5 times to try and fix it but kept asking me all these questions about my file and I’m like… it was the SAME image.  I would have been okay with EITHER color, but you would expect the front and back to print the same…

It took forever to go through so many versions even with the upgraded shipping each time. 

And they suck and bleeds and cropping…. but that was another issue with another order… 😛

Post # 15
Member
220 posts
Helper bee
  • Wedding: July 2014

@SouthernBee33:  That’s awful that they are still wrong. I know it wouldn’t be as cheap (probably), but maybe you could order the RSVPs in the invite size, just with extra white space, and then cut them down?  That way you could keep the two the match and are correct now.

Good Luck!

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