- 4 years ago
- Wedding: August 2014
HORRIBLE EXPERIENCE, EXTREMELY DISHONEST. Dealing with her regarding bridesmaid dresses has been the biggest stressor of my wedding. Before the paypal dispute time limit ran out she seemed great; however, she is now two months late delivering the dresses, has avoided giving mid-production pictures by giving phone numbers to call in order to see pictures (what?) that are disconnected, and finally only claims to have sent the dresses after we filed disputes with the credit card companies used to purchase (because of course she delayed the process past when a paypal dispute could have been filed). The dress that she showed pictures of was a TERRIBLE reproduction. But, I will let pictures and the messages speak for themselves:
Thanks for your check
Yes, please don’t worry , based on the date you need the dress, we will ship them out before the date of May 25th, it will be soon , please take it easy , we are doing our bests to comlete your dresses, you will receive by the date you want , we will let you know when we send them out
Really thanks for your patience and trust
Thanks, just remember I need for them to have arrived at their destinations by May 25th, not shipped by then, because that is the only time I will seeing the bridesmaids and therefore able to see them before the wedding. Thanks!
OK, we will
thank you for your waiting
Hi, I just talked to one of my bridesmaids and she said we cannot expect the dresses for another month. If that is the case you clearly have not adhered to what you said would be the arrival date, and what i told you the arrival date must be. If all four dresses will not arrive within 2 weeks I want a full refund of all the girls dresses.
I am sorry for the delay
But yes, i can make and send the dresses for —- and
within 2 weeks
, i think i can finish by the end of May and they can check the pictures by early June
Is that ok for you？
Let me know
That means a lot to me and my work
Here is the guidance for leaving feedback
If you read the previous comments I already gave you an week extension; the dresses were to have arrived TODAY.
positive feedback must be earned.
We want to cancel all the dresses that have not been received. You have exceeded two deadlines and —, —, and — need to have their money refunded in full
Could you say yes and we will ship the rest dresses at once
So that both of us get good solution, we have started to make them long ago
You can not ask for refund at ease, please understand us,
we are sorry for the delay but we didn’t expect it and we wish we could do anything for you
(and so we continued with the process while filing credit card disputes…)
This is a reminder to NOT send any of the dresses before pictures are sent and we have ok’d them..The phone number you gave
has been disconnected, of course.
Hi, I am still waiting for a reply and bridesmaids are waiting for pictures.
And still waiting for a reply and pictures.
FYI The three girls who have still not received their dresses will be filing disputes with their credit card companies.
I am sorry for the late response
It was holiday here
The only response I want is pictures or a refund.
Sorry about this.
We will do what we can to show you the pictures of your dresses.
Again, no response please, pictures or a refund only. These messages will be copied and pasted into forums all over the Internet.
we have sent out the pictures and also sent out the dress
dress is altered as the bridesmaid asked for
The other 2 bridesmaid dress are also finished and shipped
Let me know
We have seen no pictures. Also, I said to Send pictures before you Shipped the dresses. This is not an appropriate response to avoid Dealing with the claims that we filed with the credit card companies. This message will be copied and pasted online. Extremely poor service
Yes please check the pictures
There are NO pictures.