Post # 1
Fortunately I know how to spell my name…but the online customization template doesn’t understand it! My last name is Turkish and has a special character that the English alphabet doesn’t have: “Åž”. I’m not a DIY kind of girl, not crafty at all, and I don’t want to spend a fortune since invitations are really at the bottom of my priority list, so I figured I’ll just order them online thru David’s Bridal. Liked the samples I got and tried to order the real thing today. Now when I type in my name exactly like how I typed it here, the preview displays it as some garbled hieroglyphs. Has anyone ever had this issue? Do I have to nix the online purchase idea and go to a special printer now just for the one letter? Maybe I’m the only one here with a complicated last name, but I figured I’ll ask first before I try a bunch of other websites and get more frustrated. I would really really not try to print them myself, I want this to be quick and easy, but I think spelling my name right is kind of important.
Post # 3
Can you call the online support and ask if they would be able to change it once you put it in online? Maybe they are able to do the special key and you can tell them what it is so they can change it for you.
Post # 4
I agree with naangel55- contact their customer support and ask if there is anyway you could do this. You might be able to type the wording up in word or something and send it to them? It never hurts to ask and could help a ton! 🙂
Post # 5
Wow, that’s pretty lame that their website can’t handle non traditional characters though. Hopefully calling can work, or otherwise there are a LOT of invite companies out there (and with DB’s prices, I bet you can find a great deal elsewhere for the same amount of effort).
Post # 6
Thanks ladies. I called and their customer support told me even though the online proof doesn’t work, the real thing would; and that they would email me a PDF proof when I order which should match the actual. Makes me a little nervous but guess I’ll take the chance. I’ll juts order earlier than I planned so there’s time for Plan B if there’s a problem.