SundariGems etsy dealers.. looking for experiences!

posted 3 years ago in Rings
Post # 3
Member
13 posts
Newbee

I wish i could tell you all amazing things, but the truth is that my boyfriend ordered my e-ring first week of december and payed it all at once, he recieved an email about 2 weeks ago saying that the ring was ready to be shipped to Mexico, and after that no more messages, no tracking guide, nothing!! For 12 days my boyfriend knew nothing more, he sent about 4 messages and no responce, he finally had to tell me what had happened and so i helped him make a complaint with etsy, telling them Prang was not answering, the morning after he woke up to a message from prang saying she had trouble with the shipping and was offering to give us back the money or start the process again…. My bf asked how long would the ‘process’ take if we decided to keep on with the purchase and she has not answered yet… Idk the exact words she used, or what the email said word-by-word as he doesn’t want me to read it and ruin the surprise but i do know i am so not impressed with her

 

i have been drooling over that ring for almost 3 years and pretty much only gave my bf one option as i have never found a ring that i love more…. And now i feel so bad for having him go through this….. I am not saying i DO NOT RECOMEND HER… I still want that ring and love the rings she made for other bees, i am just saying that at least in our case it has been a bumpy road

 

i promisse as soon as i have it (if we continue working with her) I’ll let you know

Post # 4
Member
1312 posts
Bumble bee
  • Wedding: June 2012

Our experience was great! Quick replies, fast production and shipping – and the ring is fabulous!

 

 

 

 

 

Post # 4
Member
145 posts
Blushing bee

Prang the shop owner of Sudari gems designed my wedding set I love it she is making my new one as well I think she is great! 

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