- 4 years ago
- Wedding: August 2012
Do not book Tami Keehn, she is awful and completely unprofessional! We were married at the Cathedral in Cleveland and all of our photos inside were horrible! We specifically told her “no Cleveland shots” as my husband is from Cincinnati and almost all of our photos outside have the skyline of Cleveland in the background. It was a little cloudy at first on our wedding day, but the sun did come out. However, she stopped taking pictures once it came out. We have not printed any photos because almost all are that bad.
My husband is fair skin and I am tanner but I look like I have jaundice or am a Simpson in so many of our photos. When I pointed out the odd contrast to my skin complexion in the photos, she said it was very difficult to make us look “monotone” because I am “so dark skinned”. I told her we were proud of our different ethnicities and would not want to try and look like we have similar skin complexions. My husband is also 12″ taller than I am and she would not take very many photos of us standing next to each other. We like our height difference and that’s what we told her. She would keep making us sit which ruined my dress or make my husband crouch down/kneel.
She did not take pictures of our speeches from our maid of honor, best man, or my dad because she decided to eat supper at that time! She also did not take any pictures of me or my husband w/our flower girl and ring bearer because she felt they were “being difficult and crabby”. There was no good photos of my dad walking me down the aisle..they were all SO FAR AWAY.
Even worse than her lacking true professional photography skills, she tried to upcharge us. We made the mistake of not including her prices for purchasing digital images in our contract. Although we had several e-mails with her document of prices that was not good enough because she said it would be $850 for our digital images on a cd, but then because we were not satisfied with all of our photos and continued to go back and forth with her on her editing skills, she said we were no longer allowed to purchase from her and that we had to purchase through her website that she posted them to…at $15 per digital image! It was going to cost us about $6000! This is on top of the $2000 we paid for her services already! We ended up contacting a lawyer but my husband was able to persuade her by just telling her that we had and she did allow us to purchase our digital images at the original price of $850.
Our contract clearly stated that she would edit all images. Even though she took over 1,000 photos, she only originally showed us an album of 377 photos which the majority of them were poorly edited. So I asked if there were more and she said yes but they are not edited. So I asked if I could review them and then depending on if I wanted to select any of them then if she would edit them. She said yes but that I am only allowed to select a total of 377 photos between the edited and unedited photos. When she sent me the link to the unedited images they were all the smallest version so we could barely view them. You could hardly tell if someone’s eyes were closed. It took us forever to go through them. I cried for weeks over all of this. By the time we narrowed it down is when she tried to upcharge us and refused to work with us anymore to edit them.
While we were selecting she would bash us publically on Twitter and also did so before our wedding day! I have screenshots saved.