(Closed) Tastings aren’t supposed to be like this…are they? (longish)

posted 8 years ago in Food
Post # 3
Member
223 posts
Helper bee
  • Wedding: April 2010

I haven’t ever been to a tasting, but if I had went thru what you just went thru, they wouldn’t get my business.  They should be doing everything & anything to make you happy & comfortable.  Answering any questions you might have.  If I were you, I would keep looking.

ETA:  And if you didn’t like the food then, you probably would not like it at your wedding.  Just think about it.  They did a taste test for 2 people.  What would it be like for a whole wedding…….just sayin’.

Post # 4
Member
368 posts
Helper bee
  • Wedding: May 2010

I agree, if they can’t get it right for two people what is going to happen when there are 100+?? I would keep looking also because I do think they should be the ones eager to do anything for your business. There is so much competition in the bridal industry, and the last thing you need is a caterer that doesn’t go above and beyond to at least make you feel comfortable.

Post # 5
Member
139 posts
Blushing bee
  • Wedding: June 2010

I think the lack of good hygiene is alarming enough to not hire them.

Post # 6
Member
235 posts
Helper bee

I honestly don’t think many venues even do taste testings.  I think the ones you see on the TV bridal shows are definitely the exception to the norm.  The best way to find out about a venue’s food is by word of mouth.  Ask for phone numbers of past brides and call them up and ask them what the food was like.  My son’s venue uses the restaurant on the premises, so we just anonomously went and had dinner to try it out.  The food isn’t exactly the same as the wedding menu, but we got a pretty good idea of what the quality of the food will be like.

Post # 7
Member
10851 posts
Sugar Beekeeper
  • Wedding: September 2010

Woah! Look somewhere else for a caterer ASAP! I totally agree, if they can’t get their act together for two people, what the heck is your quality of food going to be like at the wedding?! Flies, gross linens, okay food, terrible customer service. This is a recipe for disaster. People remember the food and the music at a wedding. Those are the two most important things to me. Your guests be driving home at the end of the night and will say ‘Oh man, my chicken was really dry and rubbery, how was your beef?! And what the heck was up with the DJ??? That guy sounded like he was announcing strippers!”. Either call and have a frank and honest conversation with them, or move on and find someone else.

Post # 8
Member
1001 posts
Bumble bee
  • Wedding: May 2010

Whoa, I totally think you should find a different caterer!  They sounded totally dirty and unhygenic.  Flies?  Sick cook?  Gross!  The tasting SHOULD have been a pleasant experience.  Besides, the catering is usually the most expensive part, and you don’t want to be paying all that money for crappy food and service.

Post # 9
Member
385 posts
Helper bee
  • Wedding: May 2010

I don’t really know about the service – that could be just a weird abberation.  But yeah, the sick cook and the dirty tablecloth and the flies would kind of gross me out.  Plus, you didn’t LOVE their food!  I would look elsewhere, and then you can make a real comparison of what is available in your area. 

Post # 10
Member
711 posts
Busy bee
  • Wedding: October 2011

I haven’t gone for a tasting yet but that seems wretched!!!

Post # 11
Member
204 posts
Helper bee
  • Wedding: April 2010

RUN!

Post # 12
Member
1566 posts
Bumble bee

I think the level of service definitely increases with price. If you are budgeting a decent amount for the caterer, I would not let this happen. If you have a smaller catering budget, I’m not sure if you could find something much better. In either case, it’s worth it to keep looking for sure. 

Post # 13
Member
204 posts
Helper bee
  • Wedding: April 2010

Regardless of budget this shouldn’t happen– they shouldn’t be rude and they should be clean. Keep looking! you will find a company that treats you better.

Post # 14
Member
414 posts
Helper bee
  • Wedding: April 2011

go with your gut on this one.  If you didn’t get a good feeling about it, find someone else. 

Post # 16
Member
928 posts
Busy bee
  • Wedding: June 2011

Look for a new caterer! OMG that is completely unacceptable, from the presentation to the service to the food to well, everything! I would be very scared to use them for my wedding day, there’s no telling what you would walk into and what the food would be like. Small or large budget, that shouldn’t happen. Catering is a big expense and you need to know that you can trust them on your wedding day and be happy from the first tasting.

We did our first tasting a few weeks ago and although it wasn’t something from Platinum Weddings, I felt like I was getting the royal treatment and it was a wonderful experience, so much so that we knew before we left that we wanted them. The presentation was amazing, the cooridnator sat with us and along wth the chefs, explained each and every dish, and it just an overall warm and special experience.

Before you book a caterer, they should do a tasting with you, I mean how else do you know if you want to book them and like their food? From looking at booking for the rehearsal, reception, and morning after brunch, every vendor we have called do tastings, and that includes restaurants and hotels.

Keep searching, I’m sorry you had such a terrible experience!!

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