- 5 years ago
- Wedding: June 2013
I ordered 8 different dresses from tbdress for my bridesmaids for my wedding. One of the 8 dresses was not even close to being the right size, even though I gave them custom measurements. It took me two weeks to get ahold of them as they wouldn’t reply to my emails and when I called I got no where. After showing them the dress didn’t fit and everything, they still made me pay full price for a new dress even though they screwed it up. I got the 2nd dress in and it was the WRONG dress! It had ugly red and purple beading all over it and in the picture it’s silver. They told me to send pictures to prove it was the wrong dress so I did. The guy then said it was my fault I should have told them I wanted the same beading as the picture. I stressed that people pick and buy a certain dress because that’s what they want- I shouldn’t have to specify that I like the one I bought! haha the one they sent was completely different beading and colours! I got upset and had a screaming match with a few of them and after all was said and done, he said the best they could do was give me a 3%-5% discount on a new dress. So they screwed up 2 dresses yet my bridesmaid would have to pay for the 3rd still. THEY ARE CROOKS! NEVER BUY FROM THEM!!