Tell me about your Vera Wang experience!!

posted 3 years ago in Dress
Post # 3
78 posts
Worker bee
  • Wedding: September 2014

Hi there!

I went to the Vera Wang store in Toronto.  

Answers to your Qs:


  • There was one other bride in at the time.
  • Photos were definitely STRICTLY forbidden – they were very clear and a touch pushy about that.
    • In fact, they didn’t even want to tell me the name of the styles I was trying on, as if I couldn’t find them online.
  • There was champagne and cookies for my mom
  • They didn’t even ASK about budget, and although obviously we knew what we were getting into, it was kind of awkward/ridiculous. The dress they pushed on me was 12k.
  • I didn’t end up choosing that dress (I was already in love with my Monique Lhuillier Peony!) They called me a lot of times after to follow up, even when I said I’d found another dress they sort of made a disparaging comment.

Having said that – the dresses are INCREDIBLY GORGEOUS and the people were lovely, just pushier than I was comfortable with.


Post # 4
165 posts
Blushing bee
  • Wedding: September 2014

Hi! I had a much different experience then @angieluvsadam.

I went to the store in San Francisco and had an AMAZING time. It looked like they had about 4 different rooms so I imagine only do four appoitments at a time. I went with my mom, and 4 other of my girlfriends. 

As soon as we walked in they brought drinks, and asked me if I had any styles in mind (I didn’t). She then asked very quickly what my budget was, and the style of wedding I was going for.

They encouraged us all to pull whatever I wanted to try on, and also my sales person pulled a bunch. I never once felt that the store was snobby, quite the opposite actually. Not only was I allowed to take photos, the sales person used my iPad to film me walking down the hallway so I could see how the dress moved later. 

I had one favorite, but explained to the sales girl that this was the first store, and I wanted to try on other dresses/designers. She actually encouraged this, and said that was a great idea, and I could call her later after my other appoitnments if I wanted to stop back in to try the one I liked on again. 

I ended up coming back a few days later and purchasing. I highly recommend going if it’s in your budget! Oh and also, something I found funny, the dress I ended up liking the sales girl had pulled for me – it was almost half the price of the budget I had told her. If that doesn’t show you they aren’t all about making a sale, not sure what does! 

Post # 5
78 posts
Worker bee
  • Wedding: September 2014

Tbmtb:  sounds like you had an experience that was much more in line with what Ms. Vera would want for her brand!

OP: it’s important to remember all of these stores are owned by differnet individuals (not the corporation) so the experience at each story can really vary! 

Post # 6
188 posts
Blushing bee
  • Wedding: January 2013

Both the Los Angeles store and the NY store are wonderful. the NY store limit the amount of photos. the 3 dresses I tried on, likely due to their popularity, are torn. Went to the sample sale at the Los Angeles store, the samples are also quite messed up, hence did not spend 5k on a torn sample. I would say, those sample sales are not worth it. 

Post # 7
89 posts
Worker bee

I went to the Vera Wang shop in London in February. I’m not sure if you have to pay consultation fees in the US but I was charged £30 (over US$50) for the appointment. We were greeted by my consultant and had a quick chat about the style of wedding I was planning and what sort of dress I wanted (I said A-line or mermaid, not too big and puffy). No questions about my budget which I was happy with as I already knew I wasn’t going to purchase anything from the store. I went there with the idea in mind that I would hopefully fall in love with a gown, then find it on Preownedweddingdresses for a fraction of the price, I’m such a cheapskate, haha!

Anyways, we started walking around and my consultant encouraged me to pick out a handful of dresses. I think I tried on 6 or so alltogether. We went downstairs to try to on the dresses. I didn’t notice any other fittings at the same time, maybe that depends on the day you visit though (we went around lunchtime on a Friday). We were asked if we wanted any drinks, unfortunately the choices were only champagne or tap water. For £30 I would have at least expected tea (this is England after all, haha) or orange juice for people who don’t drink alcohol (like my mum).

My consultant was ABSOLUTELY LOVELY, not pushy at all and was offering me her honest opinions, which I loved. She wasn’t pushing a particular dress or style. I only know the prices of my top 3 choices in the end but I think I dismissed a few of the cheaper gowns throughout the trying-on process. The prices I was quoted also all included any alterations I might need. I agree with DrMrsYu that the samples were in quite the state, rips all over the more popular styles… I would only buy one of their samples if I had a trustworthy and capable seamstress at hand. Also, no photos in the London shop either, which I was prepared for. Anyways, after trying on the dresses I said I’d still wanted to go to a bunch of other shops too and my consultant completely understood. I never received a pushy sales phone call after the consultation which I am very happy about.

I am going back to the shop in a few weeks (you get free follow-up appointments with the £30 charge which is great) to try on a few more styles. I was terrified before my first appointment because Vera Wang is such a big name and I was expecting very judgmental rude sales assistants but turns out I was completely wrong. If I had the money to buy a new Vera Wang gown I wouldn’t hesitate purchasing from them. 

Hope this helps.

Post # 8
39 posts

I went to Vera Wang in Sydney (Australia). 

The store only had one change room so could only cater for one appointment at a time. The change room was massive though so it was very comfortable.

As soon as we got there, the consultant asked whether we wanted any tea or coffee. 

She asked whether I had anything in mind and asked me to pick out 4 dresses that I wanted to try and if those were not hitting the mark, she will help me pick a 5th. During the selection process she provided her input to what would look good and encouraged a mix of shapes and fabric types so that she could get a feel for what I wanted.

Each dress I tried on she would encourage me to walk around to see the movement of the dress while I walked. Got me to put on some Vera Wang heels, arranged the train on the dress everytime I turned around and encouraged me to turn around to see the dress from different sides.

In terms of budget, she didn’t ask for my budget. However she did know what the other contender was which was almost half the cost of a Vera Wang dress and proceeded to advise me what other brides were doing to offset the cost; that is purchase dress new and then sell it second hand.

I don’t think photos were encouraged. When we asked, she suggested their iPad for us to see what it could look like in photos.

I did not receive a follow up call after the appointment either.

I must say this was the best bridal shopping experience I had experienced from all the stores I’ve been to. I was actually made to feel like a bride. It really was an experience and I loved it!

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