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I didn't hire someone to do full planning for me, just a day of coordinator. That said, she should be timely, I think if you're waiting more than 72 hours for a response from her, that's a bit much. I may be biased, as I never had a lot of patience for that with my vendors.
I would guess she's probably pushing her associates on you because either a) she's familar with them or b) she's getting compensated for doing so. I don't know how likely the b) situation would be, but it's possible.
In all honesty, if she's causing you stress, I'd look through your contract for an out now, because odds are if she's not coming through for you now, she won't down the road either. You still have plenty of time before your wedding to either plan on your own or find another planner.
Good luck!
drop her! boom. it's one thing to have a DOC, but a wedding planner by title should.. plan weddings.
Yeah my friend (and Matron of Honor) is a wedding planner and this person is not doing a good job. You shouldn't be doing things yourself if she is "full service" - you're getting ripped off.
It doesn't sound like she is doing the job you are paying her to do. I would reconsider!
The first thing I would do would be to look through your contract. If you paid less for a 'lighter' planning package, that's one thing. If she promised to do all of the things you mentioned, that's another.
I have a full planner and typically her first vendor choices are the people she knows. I don't take this as her pushing her associates on me, though - realistically, if she knows these people and has worked with them before, she knows who will do a good job and who is reliable. She can't really speak for people she's just found online.
A good planner, however, should have contacts with a wide variety of vendors in the area, though, for all price points.
As far as meeting - at this point, yes, we only meet once a month to 'talk wedding' in general. That does not include meetings that are specific to accomplishing certain tasks, however. For example, we've already met to see a venue and talk to a photographer, with a caterer meeting soon to follow - and we are still a year out! Your planner should absolutely have a timeline in mind and let you know when she plans on accomplishing certain things for you.
I give mine a few days to answer back. Here iare some good blogs he has posted about what to expect:
When you interviewed her, she should have provided you with a schedule of what will be done and when. So you should already know when the photographer will be booked, etc. Is she doing things according to that timeline?
Obviously she is going to recommend vendors she knows and can vouch for but she should have vendors at all price points. As long as she is staying in your budget and providing you with a variety of vendors to interview, I don't see the problem with her suggesting people she knows.
When you interviewed her, she should have provided you with a schedule of what will be done and when. So you should already know when the photographer will be booked, etc. Is she doing things according to that timeline?
Obviously she is going to recommend vendors she knows and can vouch for but she should have vendors at all price points. As long as she is staying in your budget and providing you with a variety of vendors to interview, I don't see the problem with her suggesting people she knows.
coughing... so i may be a bit biased because i really try to help all of my folks out regardless of the budget.
1. she should definitely answer all of your questions within a 24 hour period. there shouldn't be a huge lapse of time, especially if you are in an area where vendors are booked quickly. now, bridal season is usually heavy in sept and oct so that may be why she hasn't answered, perhaps in the subject line state: VERY IMPORTANT RESPONSE REQUIRED WITHIN 24 HOURS.
2. a good planner should be able to provide vendors in all price ranges, i feel odd about providing only vendors that i work with most often because it is slightly unethical, i mean just because i work with them doesn't mean they are the only good ones. with that said though, she may know the vendors that work best together and has referred you to the vendors that are accustomed to working together.
3. if you are just looking for a timeline of what needs to be done and when, there are quite a few online timelines with that information, but if that is part of her contract, let her know you really need it to make sure that you are on track.
Look at your plan, your contract, and her general response. If she's completely ignoring your emails, I'd drop her, whether you're asking her for more than your package includes or not. She should definitely at least be responding to you.
After that, I'd go ahead and compare what you're getting to what you paid for. If she's a full-service planner, she should be able to talk with you more than once per month to check in, unless by check in she actually means have an in-depth status meeting and provide you with assistance in getting to the next point. And if that isn't what you paid for, then you may have to do more of it alone?
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Has anyone hired a wedding planner before?
I currently have a wedding planner (getwed) and I don't think she is doing her job and I don't know anyone who has hired a wedding planner before so I'm not sure if I am just too difficult or she's a terrible wedding planner. So I hired her for a full wedding planning service and she told me we would only need to meet once a month initially to discuss what needs to be done.
My intent of hiring her was: 1) she would do all the vendor research and find me the best prices for what i am looking for, 2) get me discounts, 3) tell me what needs to be done and when. When looking for a videographer and photographer last month, I expected her to provide me with a list of vendors within my photo and video preferences and their prices that are within my budget. A couple weeks later I still did not get anything from her and I ended up doing all the research and booking with the vendors myself. Also the videographer I was interested in was booking up fast for July 2010 so I needed to make a decision sooner.
So my questions are:
1) how responsive and timely should I expect a wedding planner to be? because if she is not ahead of me on planning then I can't wait for her to do her job because I don't want to miss out on good vendors by waiting too long.
2) should a good wedding planner research all vendors locally and online and not just the vendors he/she has associations with? because I find all her associated vendors may be above the prices I would like to spend even with her small discount and someone online or somewhere else could possibly provide the same product at a less costly rate.
3) for what needs to done and what to do there are online planners that are just as helpful and she still has not provided me with a timeline because she said she is still waiting for vendors to get back to her.
I think hiring a wedding planner has caused me more stress...