(Closed) Thank You Note Trouble – What do I do?!?!

posted 9 years ago in Etiquette
Post # 3
Member
133 posts
Blushing bee
  • Wedding: July 2009

I would be up front in your review – you loved AND hated her work, and you can say that! Does the tracking number not work? If they gave you a number, the package should be out of their hands.

In the mean time, you can get some very cute but inexpensive thank you notes at Michaels. They have packs of 40 for about $10, and they aren’t terribly bland and boring. And at that price, you can toss them aside and switch to the good ones if and when they do arrive. 

Post # 4
Member
483 posts
Helper bee
  • Wedding: October 2009

I don’t think an insert explaining that they would have arrived 2-3 weeks earlier is necessary-people will not notice that difference.  🙂 

Post # 5
Member
57 posts
Worker bee
  • Wedding: August 2009

Well, I agree with Miss Bravo. An insert explaining when the thank yous should have arrived is not necessary. If someone makes a comment about it, just let them know what happened. First, how did you pay the person? If you used something like Paypal, you can start to dispute the charge, which normally gets the person going in terms of being more responsive. Otherwise, maybe you can disput the charge with your cc company. You’re entitled to a refund if you never received the product. It’s a breach of contract. If/when you receive them, I would definitely let the woman know your feelings before you post the review and give her a chance to respond. Hopefully things will work out for you.

 

Post # 7
Member
5823 posts
Bee Keeper

You still have plenty of time to send them, take a breath!  Your guests won’t admonish you for sending them "late" (although they are still QUITE on time!).  Your packages weren’t received at a USPS facility yet, the message indicates she printed a label online, but hasn’t mailed them yet.  I would contact her EVERY DAY until you see "Received at (LOCATION) facility" on the tracking page.  Once they’re safely in your hands, I would write an honest review.  That your invites were prompt and perfect but that she dropped the ball on your thank yous.  Maybe end with something stating whether or not you would do business with her again, which is the true test of a review.  If you’d buy from them again, they deserve a positive review.  If you’d hesitate to order from them, then put that.  Just make it factual without any emotional inserts, and your review will speak for itself.

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