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Thank you notes just came in --not 100% happy with Vistaprint

posted 2 years ago in Paper
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    1.
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    221 posts
    Helper bee
    gurlwithapen    October 2, 2010   Allen, Tx - wedding in Athens, TX

    the cards just came in...only problem is, on the back of each card it says "www.vistaprint.com" on it!

    Nowhere on the website did it say this would appear, I checked.

    I called to complain and ask for a reprint--after all, these were not the "free versions" which often contain their ads on them. I upgraded to linen, etc. The customer service rep explained that its on every card, preprinted, and cannot be removed...they did refund my order and I am sending them back.

    Just wanted to complain...and to let other people who are thinking of ordering know.

    As long as you're ok with it, its fine, but it just really bugs me...

    On to search for another printer...any discount thank you note printing suggestions would be appreciated greatly :)

    ::End Rant::

     
    2.
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    Buzzing bee
    Anonymous      

    That's not correct, I don't think--ETA I misunderstood, but um. seriously. NO do not put your little graphics on the back. EW.

     
    3.
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    Honey
    Beekeeper
    MissAsB    June 6, 2009   Married in CO, Living in AL

    I'm so sorry you aren't happy with them.  Don't most cards have their names printed on the back though?  I haven't ordered any custom made cards but the ones in the store always do.

     
    4.
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    Bumble bee
    Jacqi    February 28, 2009  

    Total bummer! I'm glad they're refunding your money. I used overnightprints.com for my STD postcards, and I didn't have any problems. But I did use the upload your own design feature instead of going with a pre-formatted card, so I'm not sure if there will be a logo on the pre-formatted cards where you just insert your own picture.

     
    5.
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    221 posts
    Helper bee
    gurlwithapen    October 2, 2010   Allen, Tx - wedding in Athens, TX

    Evidently it depends on what you order. I've ordered postcards, etc through them before and they dont. However, most of the free products they offer have some sort of ad on them...but I paid full price!

    Not cool, VP, not cool!

    ::evidently the rant isnt over...heh!::

     
    6.
    Member
    221 posts
    Helper bee
    gurlwithapen    October 2, 2010   Allen, Tx - wedding in Athens, TX

    i also used overnight for my STDs and they are great. Overnight is a bit more "upscale" in comparison to VP. VP is purely volume...but I figured for thank you's it'd be fine.......wrong......sigh.

     

     
    7.
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    2,050 posts
    Buzzing bee
    Anonymous      

    Haha rant away!

    Have you tried moo? their cards are always spot on!

     
    8.
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    173 posts
    Blushing bee
    libra5979    04/18/10   Arizona

    artscow.com is inexpensive. I've not ordered cards from them, though....

    Thank you for posting this - I'll keep it in mind when I order my thank you cards!

     
    9.
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    1,386 posts
    Bumble bee
    verosara    March 27, 2010   LA, California

    Good to know, thanks and glad that you will be getting a refund.

     
    10.
    Member
    311 posts
    Helper bee
    MissCremeBrulee    05/30/2010   Chicago, IL

    I got free postcards and magnets from vistaprint and they didn't have their logo on it anywhere.

    I do get quite a few holiday cards from the various online printers and almost all of them have the logo or name of the company on the back.  (tinyprints, partycity, snapfish, shutterfly, walgreens, etc)

     
    11.
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    360 posts
    Helper bee
    bmore    October 9, 2010  

    I got the free magnets and postcards from VP too, and it didn't have their logo anywhere. Hmmm...

    I did hear a tip once that for sites that do print a logo somewhere - so say the VP logo is on the back of your card - upload a blank image for the back of your card and they won't put the logo on. This wouldn't have helped if VP didn't mention anywhere that there would be a logo, but if they're still the cheapest option, it might be useful if you end up placing a second order. Thanks for the heads up!

     
    12.
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    96 posts
    Worker bee
    MAlove    May 7, 2011   Boston

    You can remove it when you select your design. Find the logo (usually on the back) and click on advanced editing. You should be able to select it as a textbox and then delete the "www.vistaprint.com". At least that's what I've been doing and it's worked out fine so far.

     
    13.
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    438 posts
    Helper bee
    PaperCrane       Married!

    @MAlove: ditto this suggestion.

    I ordered postcards and was able to easily remove all of the text they put on there.

     
    14.
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    794 posts
    Busy bee
    peaches1038    July 9, 2011   Southern Tier, NY

    This is so good to know because we were thinking of ordering our save the date postcards from vistaprint. Thanks ladies!

     
    15.
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    Blushing bee
    Schrutebeets    September 2, 2011  

    How is the quality of overnightprints.com vs. vistaprint? I just got the 10 free magnets I made from Vistaprint, and they're a bit thin/blurry. How are the ones from overnightprints?

     
    16.
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    Bumble bee
    mrstilly    May 15, 2010   Ithaca, NY

    I ordered postcards and found an option for the blank back w/out the logo. It was very fine print. I also upgraded a lot, and ended up with 100 for about $20 or so. Mine came out great. Sorry you didn't have a good experience with them.

     
    17.
    Hostess
    3,884 posts
    Honey bee
    caszos    June 2010   Florida

    I used vistaprint and loved the quality.  I agree there should have been a way to remove the logo. 

     

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