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Thanks a lot, girl at Alfred Angelo! (RANT)

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    imageeksowhat    October 18, 2012   Richmond VA

    Let me preface this by giving you a little background on myself...

    When I was young, I suffered from anorexia nervosa. I'm sure you all know what it is. I was 19, 5'3, and 75lbs at one point in time. I went through hell trying to get my BMI back under control and I went to tons of therapy. Though I've since gained weight (in fact, I was a bit chubby when I first began the road to recovery because my metabolism had slowed so much! I've evened off, though) and although I now carry on a fairly normal life, a lot of the mental issues of the disorder still remain. 

    Now, I don't have a problem with bigger people. I prefer my hubby having more meat on his bones, and some of the most BEAUTIFUL and POWERFUL looking women in the world are much more voluptuous than I am. I envy them and how great they look, I just don't carry weight well. It's a problem that I have with MYSELF not with anyone else, so I hope this doesn't upset anyone in any way. It really is just an issue with my mind, it's no indicator of how I view anyone but myself. That said...

    Today in Alfred Angelo I was trying on a few dresses. The girl helping me, who is of course, 5'8 and super SUPER thin (without asking my size) pulled a size 12 and a size 14. I was confused because everywhere else I've been a size 6. "uhh...those look a little big for me." I told her, and she goes (almost a little annoyed) "yeah, well they run small and I don't know your size." (it's not like she asked me) so I go "well, I'm a little under a size 4 in pants if that helps..." and she's like "OMG, REALLY?!?" (like she's so surprised I could ever be a 4) and goes "I never would have guessed that, I'll go pull smaller ones, sorry!" so I was like "wow, thanks a mil." then she comes back and it turns out the only other size that she could find in that style was a size 4. Guess what? IT FIT PERFECTLY...I didn't like it, though. Or maybe I just didn't like her. Anyway. 

    I found her very rude and now I feel like I never ever want to eat again. I keep looking at myself in the mirror and crying, it's like high school all over again. I felt so guilty after eating dinner today. Anyway.

    I just wanted to vent about it, I guess. Has anyone else been insulted or upset like this at a bridal boutique or experienced bad customer service? 

     
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    colli459    December 28, 2012   Baltimore, MD

    *Hugs* 

    I've not had quite the same experience that you've been through, but there are definitely some horror stories here. I'm really so sorry that you had to go through that. I'm sure that she had no idea what she was saying, nor any idea how her words could have been perceived. Also, I'm sure you're not chubby at all if you are able to fit into a size 4 pants and size 4/6 bridal. All of that aside, you were still able to find someone to love you for exactly who you are, flaws (we all have them) and all. Maybe just try to focus on all the positive and all the progress you've made since then. That's really amazing all that you've gone through to better your body. Congrats, and I really hope the dress search gets better!

     
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    imageeksowhat    October 18, 2012   Richmond VA

    @colli459: Thanks! It was just very frustrating. I actually got up to 155 after I began my journey of recovery and then I dropped back down to 115 which is where I've been for about 2 years, now. 

    Lol, yeah, my Danny actually likes more voluptuous girls. Though he'd never ever admit it, I think I'm a little on the thin side for him now. He loves me no matter what, though. ^_^

     
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    ticklemepink    July 6, 2013   Ohio

    I've definetly had that same experience. i went to 3 different bridal salons and they kept saying i needed a double 0. when all their size 2s fit just fine. the one consultant kept telling me i was too skinny to be able to wear a normal wedding dress. i definetly high tailed it out of there. I ended up finding my dress in a size 4 and needed little alterations.

    I saw screw all these consultants who dont ask questions first and then make assumptions about you. It definetly makes them look inconsiderate and just plain dumb and rude. But let me tell you not all consultants are like that. The last one i went to was so nice and friendly. i just loved her!

    Keep your head up and remember no one else has the right to tell you how to look. as long as you love yourself then you are ten times better off then the girls who think image is everything.

     
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    theredhead    January 4, 2014   Orlando, Florida

    I know how hard it is, and I know what it's like to feel that way <3 You are a strong and beautiful woman that is so much tougher than those hurtful words that people throw at you. Unfortunately you will probably have these feelings your whole life but that doesn't mean that you have to let them over power you! Your FI loves you, the people in your life love you, and all of those people mean more than some sales girl at alfred angelo who didn't think before she spoke! Don't be so hard on yourself, be proud that you have overcome so much and will continue to grow stronger every single day! 

     
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    HappierKate    September 29, 2012  

    That really sucks, I'm sorry.  That's a horrible reaction for her to have; then again, maybe she's jealous.  It's possible that she's struggled with weight issues and associates skinny with sickly and you looked "too healthy" to be a size 4?  I remember getting shocked looks if I said I was a size 4, and the "but your hair looks great/cheeks are rosy/calves have a shape."  Apparently if you're a size 4 you're not allowed to have healthy hair or skin?  I would definitely have your MOH or mother call the manager and recommend that the sales associates get a lecture on being sensitive about customer's weight in case it brings things like that up, because that's just too insensitive.  What is she doing working in a bridal salon if she makes judgments like that?

     
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    imageeksowhat    October 18, 2012   Richmond VA

    Thanks, guys. I did actually try on a dress I LOVED at a different shop where the consultant was amazing and SO NICE. The only reason I went to Alfred Angelo was because I'm doing an "enchanted forest fairytale" wedding, and I wanted to try on the snow white dresses. (there are 2 now, the older one and the new one) I really liked the other dress, but I felt like I had to be sure and try these two on. Now I know. 

    I need to just keep focusing on the positive things people are telling me. <3 

     
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    imageeksowhat    October 18, 2012   Richmond VA

    @HappierKate:  Yeah, I told Danny and he was pretty pissed off. He may call them and tell them to teach their associates some manners. I just want to forget about it, honestly, but I do want to help other girls avoid going through this, so I may have him go ahead and do it. 

     
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    HappierKate    September 29, 2012  

    I hope he does.  Honestly, I'm sure that girl doesn't want to actually hurt people, so it'll be good for her to learn now how bad that can be.

    I'm glad you found an amazing dress, that's awesome!

     
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    anchors_away    September 1, 2013   Boston, MA Newport, RI

    I just looked at your other posts with you in the wedding dresses, and you look fabulous.  Congrats to you for working so hard to overcome your anorexia- I think your FI should call, there's no reason for that consultant to make other women (who may or may not have struggled with weight) feel like crap.  I don't know why she didn't just ask your size to begin with instead of assuming something way off- who knows, she may have her own stuff going on and feeling smaller than others boosts her self confidence.  Again, you look beautiful and I'm glad you found a dress you loved!

     
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    sunkisthappy    August 10, 2012   Sarasota

    That is a shame. I wonder if she was trying to get you to fall in love with a dress that would be "only in that size" and would "need alterations." It's surprising what some people will do to get ahead or what they will do because of pure jealousy. I'm glad you found a dress you love at a store that actually treats you like a customer.

     
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    imageeksowhat    October 18, 2012   Richmond VA

    @anchors_away:  Thanks so much. That really means a lot to me. <3 

     @sunkisthappy:  Good point! You may be on to something with the "needing alterations" idea, there...

     
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    furtureffcaptwife    July 28, 2012   Texas

    I experienced bad customer service at AA as well.  I would never tell anyone to go there.  The girl asked me what I wanted...I said nothing to fancy..not plain but not overdone on the bling and detail, no pickups and I ddint' want a ball gown.  She asked my buget...I said 500 and then she showed me thier book and told me to pick out things I like...so I did....to which she said...well that dress has a lot of detail...that one is a ball gown...guess I can totally discount everything you told me then.  As if my opinion was now null and void.  Apparently she took this to heart becasue she then brought in a 1200 dress for me to try on...grrr....I didn't buy from them either.  I'm sorry you had this experience.  I have weight issues too....the only advice I can give is to try to let it go..think about the lessons you learned in therapy...

     
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    imageeksowhat    October 18, 2012   Richmond VA

    @furtureffcaptwife:  Thanks you. <3 And wow...that's really rude. They need to work on their customer service there, seriously. That's so not cool she brought you a dress that was way out of your budget, too. 

     
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    Mrs.Lonestar    June 3, 2012   lives in NYC, wedding in Austin, TX

    I hope you don't let her insensitive comment get to you. Size 4?! you're skinny!! and I'm sure you looked beautiful

     
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    imageeksowhat    October 18, 2012   Richmond VA

    @Mrs.Lonestar:  Thank you so much. It got to me for a little while and I really didn't want to eat like, AT ALL for a day, but Danny and two of my bridesmaids came to my aid and made me feel loads better. I know I shouldn't base how I feel about my looks off of other people, but Danny doesn't necessarily like super skinny girls, anyway, so...that kind of helps, haha. Plus my one bridesmaid is a baker and she made me peanut butter cupcakes, so I just HAD to try one! The fact I was able to eat that cupcake even though I've been having body dysmorphia issues lately made me realize how far I'd come since I was first treated. If this was 9 years ago I wouldn't have eaten the cupcake at all and just cried. 

     
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    Mouse217    October 18, 2014   Dallas, TX

    MAJOR props to you for coming so far dealing w/AN. You're obviously a strong lady. And mighty pretty, to boot!

    Try not to take those types of comments as a shot @ your weight, but just a testament to the character of the person who makes them. She could very well be boring & bitchy all around, & unhappy in her own relationship (or the fact that she can't keep one going). I like to think people who make such careless comments have @ least some sort of reason or insecurity, but who knows? Some people just plain suck.

    I hope your FI calls & gives them a piece of his mind! They don't deserve anyone's business if they hire people who make brides feel poorly about themselves, their budgets, etc. Glad you found a dress somewhere else. Remember the pleasant bridal store attendant when you zip that puppy up. Forget the Alfred Angel-ho. ;-)

     
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    imageeksowhat    October 18, 2012   Richmond VA

    @Mouse217:  Aw, thank you so much! Unfortunately I feel like I'll always be dealing with it, but at least now I'm handling it. 

    Oh yeah, he called. He really was not happy but he kept it under control and was classy about it. I'm glad he called, I didn't even want to deal with it. That's the cool thing about Danny, when I'm like "I don't even want to" about something that kinda needs to be done, he'll do it no questions asked. 

    Ha! Alfred Angel-ho, I love it!! Yeah, the other consultant is getting a thank you letter and perhaps a gift basket with chocolate...I hope she's not vegan or allergic to chocolate or something. =S 

     
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    alicia1745    April 21, 2012   Lake Mary, FL

    I also experienced bad customer service at AA. I really loved one of their dresses & finally talked myself into going to try it on. The girl was super rude. I ended up leaving without purchasing the dress just because of her attitude. When AA sent me a survery I made sure to mention her.

    Don't let your experience with that particular rude girl mess you up. You've obviously done a great job getting to where you are in your recovery- just remember that you're FI loves you for YOU.

     
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    LittleRiver    October 13, 2012   NYC

    @imageeksowhat:  Congratulations on your recovery.  I'm sorry you had such a bad experience at AA.  Don't take it personally--I received several similar comments when I was dress shopping.  As in, "Oh, you'll need to order X size" (where X was many sizes too big based on my measurements) or "Wow, I thought you were much bigger based on how you look in street clothes" (thanks a million!).  I don't know why these people work in bridal!

     
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    imageeksowhat    October 18, 2012   Richmond VA

    @alicia1745: thanks. Yeah, those AA girls need customer relations training or something. :( 

    @LittleRiver: OMG! That's horrible!!! Seriously, these people should be working AWAY from the general public, not in bridal shops. If they want you to buy things from them you think they'd act like they thought you were SMALLER than your actual size, not bigger. Or, you know...they could just ASK you your size...

     
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    imageeksowhat    October 18, 2012   Richmond VA

    I wanna show you guys the dress I ended up choosing. NOT from Alfred Angelo. I'm very excited and happy about it. 

    Thanks a lot, girl at Alfred Angelo! (RANT) :  wedding alfred angelo rude bad customer service Weddingdress1front3

     

    Thanks a lot, girl at Alfred Angelo! (RANT) :  wedding alfred angelo rude bad customer service Weddingdress1back2

     
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    ButterflyKisses13    June 28, 2013   Buffalo, New York

    OMG! How horrible! I'm sorry you went through that. You look absolutely gorgeous and no where near a size 12 or 14 that girl was trying to insinuate. I'm sorry, seems to me that girl was just being a nasty little thing (refraining from using other choice words that come into mind) and  just being snarky with you. Don't let this upset you. You are gorgeous and strong! And most importantly your hubby loves you!! 

     
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    peasantsong    September 25, 2011   Northern Calif.

    Hey there.... I, too, suffered from AN when I was young and have a few... quirks from it to this day.  I like to call them quirks rather than issues because I don't think they will ever leave me so I may as well live with it and accept it.  Anyway, I did not have an experience like that dress shopping, but the shop I went to was more help-yourself-ish. Thank god.  If I had an experience like yours, I would probably die and then slap her and then down a box of chocolates while chain smoking.  I am sincerely sorry for what that stupid brat said and I sincerely hope you know how incredibly smart, funny, talented, witty and beautiful you are.  I don't know you, but I am positive you are all of the above. 

     
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    SubmarinersBride    June 16, 2012  

    @imageeksowhat:  I have never had AN (exact opposite, I'm obese), but when you mentioned that how the saleslady made you feel, that you didn't want to eat again, that struck a chord with me.  I am bipoloar, and when someone says something to me that is mean, or depressing, I can actually go into a depressive cycle and get worse.  As in, I'll start crying, just because someone said that I did something wrong, and I'm afraid that I made them so upset and I wouldn't want to do that.  But please tell yourself that you are stronger now that you have ever been, and that you are stronger inside than how that saleslady made you feel.  

    "No one can make you feel inferior without your consent" is a great quote from Eleanor Roosevelt that you should hold onto.  Smile :)

     
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    lunathea    September 15, 2012  

    @imageeksowhat:  I just wanted to say that I LOVE your tattoos :) and you look freakin AMAZEBALLS in your dress!

     
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    KeeKalena    September 22, 2012   Mississauga, Ontario

    @imageeksowhat:  Oh girl, that sales lady sucks balls! You look soooo good and your dress is amazing on you!

    When I went dress shopping I aimed high lol...I asked for like size 16 because I know I would somehow be around that size range. I wasn't but I'm not that far off LOL.  

    We are our worst critic sometimes, just remember that Danny loves you very much and that sales lady knows NOTHING about you (and she didn't get her commission).

     
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    imageeksowhat    October 18, 2012   Richmond VA

    Thank you so much, guys. This is why I love this site. I swear you're all just good, kind hearted people. 

    @peasantsong: It's the pits, isn't it? I'm sorry you had to go through it, too. :( thank you for your kind words, they mean so much to me! 

     @SubmarinersBride:  I have absolutely no doubt you got what I'm going through. Anorexia nervosa is actually considered a mental disorder, so you and I aren't so different, not to mention the fact that many times it goes hand in hand with other psychological problems. I won't get into my psych history right now, lol, but yeah. You and I are kind of birds of a feather. That quote is really amazing, I love that. Thank you. 

     
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    FutureMrsRugbee    January 14, 2012   Montreal, Quebec

    She pulled a  12-14? You're going to have to excuse my language but that bitch sounds bat shit crazy. I can't believe that actually happened to you: You're an itty bitty lady!!!! Sounds like that girl was just a cow... some people can't help that.

    I'm glad you ended up finding a dress despite this miserable bovine!! It's fantastic, though I may be a bit biased: it looks a heck of a lot like mine ;) Regardless, you look gorgeous in it (& no bigger than a 4 I might add!!)

     
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    imageeksowhat    October 18, 2012   Richmond VA

    Hahaha, I love all of you guys. 

     
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    soyjoy222    June 1, 2012   PA

    @imageeksowhat:  I went through something similar as a teen, and since then, I've been told I have the 'perfect' body, but you know what? I hate my butt and thighs. I am a size 1 or 2....but I still hate them. I try to get past it but I think it is something that always follows those of us that have dealt with this issue. I might always see myself as bigger than I am and it's impossible for those that havent gone through this to understand.

    I had someone a while ago guess my weight and it was way higher than what I am and I cried so hard when I got home. It's hard for others to understand. Thankfully, this didnt happen at my bridal appointment or the experience would have been ruined for me. I'm glad you picked a dress from a different place, and you look amazing. That girl was stupid for acting like that and don't make it feel any less than you are.

     
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    KT808    October 18, 2012  

    Really, I don't think it was that big of a deal. Most of the time they pull 10s or 12s if they don't know your size.

     
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    Cornflakegirl    October 2, 2011  

    @imageeksowhat:  Congratulations on your recovery, and continued recovery. You have a lot of strength and loved ones supporting you. You are GORGEOUS in your dress! It will beautifully enhance your enchanted theme.

    I'm glad your husband called AA. I went to shops where they routinely stock and pull sizes 10-12 in their samples just to get the most use out of them, clipping them as needed. But for the girl to react as she did was uncalled for and as an AA employee, she needs to learn what tact means.

    So excited for you and to see how your wedding plans continue. It will be a wonderful day!

     
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    Nellular    October 6, 2012   Ashburn, VA

    I second all the positive things that all the other Bees have said. I had something similar happen at Davids Bridal. The consultant told me I needed 12s or 14s and sort of huffed at me for pulling 2s and 4s. She even said something to the effect of "well you don't know your size and that's why you have me to tell you what it is." In the end, my best size WAS a 2 and she never apologized, she just wrote down the size and style. People say stuff without thinking. Please don't let them affect you.

     
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    jmeg06    October 22, 2012   Houston

    First off you are really pretty and look amazing in your dress, don't let some stupid sales person make you feel bad.

    My sister in law had the same issue at AA, we called the manager over and let them know on the spot.

     
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    lauraq123    April 28, 2012  

    You look great in that dress!

     

     
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    GroovyHippieChick    October 20, 2012   My Happy Place

    OMG - back in the 1990s I stood up in my brother's wedding.  My FSIL picked out some stunning form-fitting velvet dresses.  I worked out morning and night.  I lost weight.  I'm 5'7 and got down to about 130 which is impossible for me to maintain.  Impossible!!  I was hungry every second of the day.

    I go in for my last fitting.  I think it looks great.  The lady at the dress shop says. . "hmmm..  .well, I guess you could get a girdle".

    what the heck???  I wanted to kill her but I was too weak from not eating

     

    P.S - you look amazing in your dress!

     
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    Keliandra    June 9, 2012   Inver Grove Hts, Minnesota

    @imageeksowhat:  

    I'm sorry that happened to you.  Don't give in.  What she did was catty and probably out of jealousy.  I've had the same thing happen when I went dress shopping, but what they told me is "You are so...large..I'm afraid we don't have anything in your size."

    I'm a 24/26

     
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    nickels    September 3, 2012  

    You look beautiful! Some people just don't have a clue. Last night my Body Pump instructor asked if I was pregnant, in front of 30 other gym-goers. I wouldn't mind if I was, but I'm not & haven't been. I've just been eating a lot of pizza, ugh.

     
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    Ms Bookworm    November 3, 2012   Minneapolis, MN

    @KT808:  I think the issue is that when someone has struggled (and continues to struggle) with disordered eating behaviors and thoughts, seemingly innocent comments like this can be devastating.  To someone with a totally normal body image, pulling stock size 10s or 12s is not a big deal, but for women who struggle with this, it's difficult.  It isn't necessarily rational, so it's hard for others to understand.

    I think the bigger issue is definitely how the sales clerk reacted to imageeksowhat.  She sounds rude as hell, and I'm so glad your FI called to report the issue.  It's one thing to pull a standard/average stock size that will fit most people, but quite another to argue with a patron and act shocked when you tell her your size...

    You look gorgeous in the dress you chose, imageek!  Absolutely amazing.  Congratulations on your continued recovery.  I know it is something you will likely struggle with to some extent for the rest of your life, but it sounds like you've made great strides towards making sure you are your happiest and healthiest self!  You deserve it!

     

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