Post # 1
I just picked up my rings from the jewelry store. I took them to be soldered. I’ve been in love with my gap since the day I picked out my wedding band, so imagine my surprise today when I get my rings back. Not only is there no gap, they CUT OUT a section of the basket on my engagement ring so the wedding band sits flush. I’m furious. If they would have let me know they were going to do that, I wouldn’t have had them soldered in the first place. I’m in tears, Bees.
The manager at the jewelry store told me they’ll “either fix it or replace it.” I don’t know how they’ll “fix” it unless they separate my rings, add back in the piece they cut out, and put them back together. That seems to me like it would compromise the integrity of the rings. So now I’ll either have extra-fragile rings or rings that hold no sentimental value at all. I’m not happy 🙁
Post # 3
Oh, no. I’m sorry that happened. I’m sure they will make it right.
Post # 4
@s2bmrscook: That’s unfortunate! Sometimes I look at some of the work jewelers do and I can’t help but wondering what the hell they were thinking!!!! Maybe you could keep the original wedding band, and just get a new ering?
Post # 5
@s2bmrscook: Oh wow, I am so terribly sorry to hear this!!! I know that sentimental value CANNOT be replaced. I hope you can get this rectified soon :(:( Sending hugs your way
Post # 6
Seriously. Idiot jeweler. I’m so sorry… Be sure to post some reviews online. Get a second opinon on it before you let them do anything to them again……
Post # 7
@Billsgirl: I’m worried that it will compromise the integrity of the ring after having been sized down to a 4, soldered, then un-soldered, and re-soldered. I would be devastated if I ended up damaging my ring through daily wear just because it’s had so much done to it.
Post # 8
I can’t beleive they would do that without telling you! I’ve heard of jewelers doing that before, but it wasn’t without knowledge or consent….that’s awful! I’m so sorry that happened to you….
Post # 9
@s2bmrscook: I’m so sorry that happened to you, that’s terrible!
Post # 10
@s2bmrscook: Don’t be upset, soldering and unsoldering rings is pretty easy and in no way makes the actual ring more fragile or delicate, as for adding the basket back, that’s a little tricker, since it would probably just be easier to pull the stone, mount it in a new basket and add the halo….either way, don’t let them off the hook until you’re happy with it…mistakes happen, its what a company does to make it right that counts.
Post # 11
Did you tell them that you didn’t want them to sit flush? Most ppl do want them that way so if you didn’t specify than that could be why. Hope all goes well.
Post # 12
Awww I’m sorry to hear 🙁 I guess he thought you’d want the two rings to sit flush. How would he solder them together and leave a gap? Did you express that you wanted the gap left? I think I would have been confused too… but who cuts out a chunk like that?!?!?!
Post # 13
@s2bmrscook: I see what you mean. Well, would they replace the Ering with the identical ring and just wear the band for sentimental reasons?
Post # 14
- Wedding: October 2014 - Vegas baby!
Oh no!!! That is terrible!! Your ring is one of my faves on here. I really hope they are able to fix it for you, whatever it takes. 🙁
Post # 15
@s2bmrscook: Omg so sorry to hear that! I hope the jeweler can solve this problem they created 🙁
Post # 16
@westcoast_girl: i was thinking the same thing!