The jeweler ruined my ring.

posted 3 years ago in Rings
Post # 3
Member
2355 posts
Buzzing bee
  • Wedding: September 2014

Oh, no. I’m sorry that happened. I’m sure they will make it right.

Post # 4
Member
889 posts
Busy bee
  • Wedding: June 2013

@s2bmrscook:  That’s unfortunate! Sometimes I look at some of the work jewelers do and I can’t help but wondering what the hell they were thinking!!!! Maybe you could keep the original wedding band, and just get a new ering?

Post # 5
Member
567 posts
Busy bee
  • Wedding: November 2013

@s2bmrscook:  Oh wow, I am so terribly sorry to hear this!!! I know that sentimental value CANNOT be replaced. I hope you can get this rectified soon :(:( Sending hugs your way

Post # 6
Member
154 posts
Blushing bee
  • Wedding: June 2014

Seriously. Idiot jeweler. I’m so sorry… Be sure to post some reviews online. Get a second opinon on it before you let them do anything to them again……

Post # 8
Member
2165 posts
Buzzing bee
  • Wedding: September 2013

I can’t beleive they would do that without telling you!  I’ve heard of jewelers doing that before, but it wasn’t without knowledge or consent….that’s awful!  I’m so sorry that happened to you….Frown

Post # 9
Member
9220 posts
Buzzing Beekeeper
  • Wedding: September 2012

@s2bmrscook:  I’m so sorry that happened to you, that’s terrible!

Post # 10
Member
5932 posts
Bee Keeper
  • Wedding: April 2018

@s2bmrscook:  Don’t be upset, soldering and unsoldering rings is pretty easy and in no way makes the actual ring more fragile or delicate, as for adding the basket back, that’s a little tricker, since it would probably just be easier to pull the stone, mount it in a new basket and add the halo….either way, don’t let them off the hook until you’re happy with it…mistakes happen, its what a company does to make it right that counts.

Post # 11
Member
785 posts
Busy bee
  • Wedding: June 2014

Did you tell them that you didn’t want them to sit flush? Most ppl do want them that way so if you didn’t specify than that could be why. Hope all goes well.

Post # 12
Member
397 posts
Helper bee

Awww I’m sorry to hear 🙁 I guess he thought you’d want the two rings to sit flush. How would he solder them together and leave a gap? Did you express that you wanted the gap left? I think I would have been confused too… but who cuts out a chunk like that?!?!?!

Post # 13
Member
889 posts
Busy bee
  • Wedding: June 2013

@s2bmrscook:  I see what you mean. Well, would they replace the Ering with the identical ring and just wear the band for sentimental reasons?

Post # 14
Member
787 posts
Busy bee
  • Wedding: October 2014 - Vegas baby!

Oh no!!! That is terrible!! Your ring is one of my faves on here. I really hope they are able to fix it for you, whatever it takes. 🙁

Post # 15
Member
845 posts
Busy bee
  • Wedding: August 2015

@s2bmrscook:  Omg so sorry to hear that! I hope the jeweler can solve this problem they created 🙁

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