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The jeweler won't work with moissanite...is that common?

posted 2 years ago in Rings
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    1.
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    Honey
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    ejs4y8    June 20, 2009  

    So I talked here about resetting my amethyst 3-stone in a ring or something. I called and made an appointment with the jeweler I used to appraise our wedding set. He comes recommended from a friend. Over the phone, i told him I was open to a lot of ideas, even using moissanite in the setting and right away he said he won't do that (work with moissanite--in fact, he specifically said he doesn't do anything with synthetic stones) and that it can come back to bite a jeweler in the butt later.

    Is that normal? Or is it possibly a money thing? He did say that if i want something white and sparkly to offset the purple amethysts, white sapphires were a great choice.

    Someone enlighten me!

     
    2.
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    cbee    July 26, 2010  

    Some jewelers are paranoid because people will drop off a ring (potentially) with a synthetic and then say (later on) that the jeweler took their real diamond and replaced it with a synthetic. 

    So, I think he just wants to be safe.  This is definitely something that I have heard discussed in the jewelry world. 

     
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    ejs4y8    June 20, 2009  

    Oooo gotcha. I'm surprised to hear that; i never would do that and I'd have no problem stating on paper it isn't a diamond ring. I have moissanite earrings and am quite pleased with them. =\

     
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    Cricket1524    September 4, 2010   Burbank, CA

    I'd ask him. If it were me I'd probably politely of course but honestly tell my customers it's nothing against you I've just had problems with this before etc. I dunno about the whole dropping of a ring with a synthetic and then saying it was real, because really what's to stop them from saying the same thing about a white sapphire or a white topaz or a white zircon, there are plenty of colorless stones out there that are natural not synthetic. To me it sounds like he has a problem specifically with synthetic jewels I'd ask him why. Maybe it's just his own opinion maybe there's more to it but I'd certainly want to know what my jewelers reasons where.

     
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    Minutiae    May 2011  

    I'd like to hear what he says about it too. Based on what I've seen at Pricescope, jewelers seem to be really wary of synthetics even though customers are perfectly open to buying and wearing them.

     
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    missyjane77    April 7, 2012   Maryland, wedding in South Carolina

    A pretty popular jewelry store wouldn't even resize my ring onsite because it was a moissanite.  They were pretty snotty about.  Needless to say, I will never go back to that store again.

     
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    monitajb    July 17, 2010   Sacramento

    Another Bee who is a jeweler said that her store was reluctant to work with anything man-made, especially for engagement jewelry, because they don't want to be the bad guys if the giver presents the ring as a natural diamond.

     
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    Vonnegurl    June 12, 2010  

    I had a jeweler disdainfully tell me he'd never work with titanium, not realizing I have a titanium engagement band. I chalked him up to being a loser and didn't give him my business for our wedding bands (which he'd be pleased to know are. not. titanium.)

    I can see the validity in the perspectives others are offering about why they wouldn't work with moissanite, but honestly, I think it's because then they don't make as much money off of a synthetic stone.

     
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    LittleAudrey    August 4, 2012   Bahrain/Iowa

    Sigh. This makes me sad. I love my moissanite ring and never wanted a diamond in the first place. I hate how diamonds are the end-all-be-all for bridal jewelry. If jewelers were smart, they would get with the times; many brides are choosing alternatives, whether white gemstones, colored gemstones, or other options. This makes me worry about where in the world I can take my ring if anything happens to it and it needs repair ( I bought it online, and live in a mid-sized city; many jewelers here are mall jewelers, and I have been treated with hostility if I mention Moissanite.)

    Of course I can understand the problem that might arise from a guy presenting his bride to be with a moissanite and trying to pass it for a diamond. That could cause problems for them.

     
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    LittleAudrey    August 4, 2012   Bahrain/Iowa

    Vonnegurl- you are exactly right about the money thing. Soooo many jewelers spread rumors about Moissanite turning green over time, etc, because they wouldn't make as much money from a Moissanite ring. This ends up confusing people  and it's a shame.

     
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    Missbliss      

    I have to be honest, I can normally identify a synthetic stone upon seeing one, and it always puzzles me to see someone use precious metals with a faux stone.  A good jeweler is going to give you good information.  They know the value and the reasoning behind the value of a specific stone is based on it's rarity. 

     
    12.
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    ejs4y8    June 20, 2009  

    Yeah I don't know. He just was very adamant about not working with it and was simply like, "no, i won't do it...i won't" and was vague about it biting him in the butt. But if his price is too high in general, I'll find someone who'll work with it. It's not a huge deal to me. But we're talking a ring that's obviously not an engagement ring.

    Worst comes to worse, I can get my BIL's buddy to make it. I just didn't want to ask favors.

     
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    Vonnegurl    June 12, 2010  

    @LittleAudrey-- I hear you! For titanium, the cautionary tale is how it can't come off of your finger in an emergency. But that's really only a possibility if the ring is made of aerospace grade titanium (ie metal repurposed from a submarine), not commercial grade.

    I bet you could find someone on Etsy to repair your ring if you ever needed it. That's my plan for titanium since apparently it's so offensive to the store jewelers to even be asked about it :p

     
    14.
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    ejs4y8    June 20, 2009  

    Oh i have a funny story about aerospace grade titanium. Anything that was EVER made for an airplane (and likely for a sub--same high quality materials), even if it was recycled, remelted, and reused, then tossed together with a bunch of other chips, is labeled "aerospace grade" even though we'd NEVER put it back on an airplane. Obviously the quality is not the same. I always laugh when I see commercial items labeled as "aerospace grade titanium/aluminum" b/c uh...not so much =]. Aerospace grade could mean that it was aerospace grade at SOME point...who knows what it is now =P

    Yeah, Etsy's a great idea, thanks! I hadn't even considered that!

     
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    LittleAudrey    August 4, 2012   Bahrain/Iowa

    Hmm, that's a good idea Vonnegurl. I'm a little paranoid about letting it out of my sight, but I need to remember that my ring was only 800 dollars lol. So worst case scenario, my ring gets stolen or damaged, I can buy another one relatively cheaply. Another reason why I'm so glad I chose Moissanite over a diamond. Ring insurance isn't even worth it, becuase it would exceed the price we paid for the ring in a matter of a year.

    Titanium sounds cool. My fi will be picking out a wedding band soon. Maybe we'll look into it  : )

     
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    az2wa    August 23, 2010   Chandler,AZ

    I found a local jeweler who does quite a bit of custom orders online. His prices are a little higher than moissaniteco.com but you can get exactly what you want.

     
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    lfair3iw    September 28, 2012   Corolla, NC

    there is a mighty good chance the jeweler was just being snobby :( There is an independant jeweler down the road from me that does carry moissanite rings, so i stopped in to check them out, but they only had one set ring in stock at the time. so, i went to another jeweler in the same neighborhood (old town in alexandria, VA for any other DC-area bees).  I asked the guy if they had any moissanite rings i could take a look at.  no exageration, he gave me the snootiest glare and said "UM, we do NOT carry MOISSANITE or any other fake diamond.  and neither does any other reputable jeweler [he said this part with a giant smirk on face]"  his reaction made me so angry and incredulous, that i immediately snapped back "well ACTUALLY, moissanite is a GEMSTONE like a sapphire or ruby, not a FAKE diamond, and actually, your competitor down the street [i named the store] DOES carry them."  he was genuinely shocked, and was like "they DO?" so i said "yes, so apparently i'll be taking all my future business to them. thanks anyway" UGHHHHHHHH. get with the times, people, right??? My boyfriend has more than enough money to buy me a sizeable diamond, but I want a moissanite for personal/moral reasons.  It's so frustrating that these jewelers want to crucify us for having a conscience while buying our jewelry. oh well :(

     
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    LittleAudrey    August 4, 2012   Bahrain/Iowa

    lfair3iw- Good for you! Jewelers are so threatened that people are figuring out that diamonds aren't the only rout-- and it's all about money. I have been treated smiiliarly before. My friend works at Zales and I went into say hi. He hadn't seen my ering, so I showed him. I mentioned the word "moissanite" and suddenly his manager rushed over and grilled me with questions, "Why didn't you get a diamond?" "What's wrong with diamonds?"

    I tried to be polite, but he was being so rude that finally I said, "I have concerns about the sourcing of diamonds, since it's almost impossible to know the true source of the diamond." Normally I would feel terrible mentioning this in front of a jeweler, but since he was so rude, I didn't feel bad at all. I also said, "I think it's a more beautiful gemstone, and I tell everyone I show it to what it is. I'm not passing it off as some kind of fake."

    I think with the rising popularity of moissanite, jewelers will have no choice to either adapt their business or lose some customers.

     
    19.
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    sulaii211      

    While I think its a bummer that a jeweler won't work with palladium, titanium, man-made stones, etc. - you really have to see jewelers as artisans- and they are allowed to work with whatever media they prefer.

    You wouldn't make an oil-paint artist work with watercolor- I can only imagine the precision and skill-set and liability it must take to set a stone or repair a prong.

    I ran into this problem while research palladium- it's such a new concept that jewelers can screw it up and you have to be sure they are experienced with working with it. Who knew?

     
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    sulaii211      

    Then again- it's their loss if they lose business in this economy!

     
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    edisonsgirl    October 2, 2010  

    I have a moissanite ring. I got it from Moissaniteco.com. I think they have a list of vendors who will work moissanite. Also, moissanite is NOT FAKE! It is its own gemstone. Just like say...a ruby. It is not considered a fake diamond, it is an alternative to diamonds. Also, I have heard some jewelers refuse to work with it becuase there business is based on diamonds and because they are so similar (to the naked eye) they would not want to alter the scope of their business. Also, I bet they make a lot more money off diamonds. The mark ups are astronomical. Lastly, from the jewelers perspective, if they started carryiing more moissanite, more people would turn to it and they would make less money overall. I can get a 1 carat moissanite stone at sometimes a fraction of the cost of a 1 carat diamond. Thus overall sales revenue would fall. I love my ring and I think it is prettier in bright light than diamonds are.

     
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    edisonsgirl    October 2, 2010  

    Oh also, I have noticed that certain big box retailers in malls carry moissanite. It may be possible to get repairs done with them since they do sell moissanite. You would probably have to pay since the purchase wasn't made there. Hopefully that would work.

     
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    blurose262    December 16, 2011  

    So after lurking on this site for a few weeks... I am leaning towards moissy over asha. I think it's a shame that people are so afraid of change, and of things that are different. I think that researching moissy and its' use as a diamond alternative would make a good sociopsychological essay... Grad school here I come lol!

     
    24.
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    hypercrazy38    August 11, 2012  

    @lfair3iw: Since naturally occurring moissanite is so rare, lab-grown moissanite is the only commercially viable version of the mineral. (wiki) so it's a synthetic stone, like the jeweller said. 

    Moissanite is a created gemstone that was born from a rare geological find made more than 110 years agohttp://www.moissaniteco.com/education.html

    but I don't mind, to each his/her own. 

     

     
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    LilianHarlow    September 1, 2012   Australia

    I think some moissanite stones are GORGEOUS (ones I've seen on this forum for example), but I'll play the devil's advocate here.

    One of my friends had a terrible time finding someone to create a custom setting her for beautiful Moissanite and in the end she started taking me with her to jewellers for moral support etc (and also because I'm a jewellery fiend and was confident in asking for exactly what she wanted etc as I've had things made before). 3 jewellers we went to said they don't work with stones they're not familiar with.

    They didn't say they wouldn't work with moissanite particularly, but they were honest enough to say that if they're not familiar with a stone and how it can be treated (both in terms of exposure to heat and how strong they are, if they are prone to fracture or scratch etc), they prefer not to touch them instead of risk damaging them in the setting process.

    To me that sounded like a very honest and reasonable comment. I could see no reason they would knock back $1,000+ in work to do the setting, because they would have made as much money if it were a diamond or sapphire or anything else.

    She did eventually find someone who was happy to set it for her and it worked perfectly. But the jeweller did say he'd have to do some research on the stone before he'd guarantee to do the work. Maybe the others just couldn't be bothered doing that for just the cost of a setting?

     
    26.
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    jayce    December 10, 2010  

    @LilianHarlow: A simple search on the Professional Jeweler Magazine archive brought up this article:

    http://www.professionaljeweler.com/archives/articles/2003/jan03/0103pb4.html

    Several articles on how to set moissanite, size moissanite rings, heat tolerances, etc.:

    http://www.professionaljeweler.com/cgi-bin/search.cgi?dt=range&image.x=0&image.y=0&np=2&q=moissanite&s=RPD

    Interesting stuff!

     
    27.
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    LilianHarlow    September 1, 2012   Australia

    That is interesting! :) I guess not all jewellers are interested in learning something new for the sake of a setting price alone.

     
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    lfair3iw    September 28, 2012   Corolla, NC

    @hypercrazy38: oh, i'm well aware. but the point is that unlike something like CZ, moissanite IS a gemstone that actually occurs naturally (even if the naturally occurring version is not what is used in jewelry) - so really, to call it a "fake diamond" or a "diamond substitute" is a complete misnomer.  it wasn't invented out of thin air by someone specifically to substitute a diamond, it's it's own unique, natural entity. unfortunately, that's how some jewelers view it - luckily, i just don't give a crap what they think ;) haha. i can't WAIT for my moissy e-ring!! :D 

     
    29.
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    Bumble
    Beekeeper
    Miss Tattoo    September 15, 2012   Pittsburgh, PA

    @lfair3iw: me and you both girl! Mine has been delivered so now I'm waiting for SO to pop the question!

     

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