- 2 years ago
- Wedding: August 2007
This is the crazy story about how the jewelry store lost my wedding band. I dropped my engagement ring and wedding band off for rhodium plating. About 10 days later I returned to pick up my rings. When they handed me “my” wedding band it was huge. I am talking maybe 3 sizes to big for me. It was too big for my thumb. I pointed it out to the girl and she was shocked. Me too! I didn’t freak I figured it was somewhere. They had us sit for probably 30 minutes while they searched all the rings that were ready to be picked up from work in the shop. Finally the manager came over and said they would like to look up my order history to verify that the ring they gave me was not mine and just resized accidentally. We confirmed it in fact was not my ring. The manager said she did not want me to have to wait around all day so they would call me when they found the ring. I was starting to feel funny that at this point they hadn’t really offered a solution just that they will look until they find it. To be honest it was a very generic channel set band so they could pick a ring from the store that is just like the one I bought and say it was mine. I told the manager that a couple years ago we came in to look at a new wedding band because my current one is a very wide band and together with my engagement ring it was uncomfortable on my hand. But the upgrade policy really is meant for true upgrading not buying a band that is the same or less than the original (you have to spend double to get a credit of how much you spent originally). She said it was the least they could do, even if they find it I am more than welcome to pick out a new ring without having to spend double.
So we left and had lunch hoping they would call us while we were still in the area (we live pretty far away from the jewelry store). The manager called while we were eating. Turns out my ring was accidentally resized instead of just rhodium plated. It was now a 7 1/2 instead of a 6. The ring they handed me was suppose to be resized down to a 7 1/2. The rings were accidentally swapped in the shop. My ring was picked up by someone else and taken home. She said the woman was bringing it back. My husband and I chatted for a minute. We decided to take the manager up on her offer to pick out a new band. So I spent a while in the store making sure I chose a band that would be comfortable for me. Ended up that with the credit we were given and how skinny of a band I wanted I could get a new halo engagement ring to put my diamond in and still not spend a dime.
So this story has a very happy ending. That store is SOOOO lucky this happened to me and not someone that would have flipped out on them. It was a crazy situation that ended up allowing me to finally have the rings I should have chosen 8 years ago.
Here is a terrible photo by our terrible photographer (I am a wedding photographer so I am a bit picky) of my original band. <br /><br /><br />And here are a couple photos of the new set (still my tiny little .39 ct diamond in the middle :)) <br />