The nightmare that is still healthcare.gov…….

posted 3 years ago in The Lounge
  • poll: How do you feel about the website situation?
    They will get everything ironed out; it's worth the wait. : (28 votes)
    23 %
    I'm not thrilled, but I feel people are being too impatient with the Marketplace. : (17 votes)
    14 %
    I think it's a disaster. : (77 votes)
    63 %
  • Post # 3
    Member
    1252 posts
    Bumble bee
    • Wedding: August 2013

    Nope, but I will have to venture it soon. Just got the dreaded letter the other day, my insurance will be cancelled on January 1st.

    But, good news! Obama said that the insurance providers will honor the expired plans for another year. So I will time to research all options. 

    but my state is not partaking in that program. So once again I will be without insurance. This thing is just a fiasco. And a royal pain in my behind.

     

    Post # 4
    Member
    3420 posts
    Sugar bee
    • Wedding: July 2015

    It amazes me how no one seems to know what is going on in terms of the website and the plans. Why go to the trouble to create all of this if no one working there is educated enough on the product to use it?? If this is how a regular company ran their website they’d be out of business. I’m glad more people are eligible for insurance, but if they can’t actually obtain it whats the point?

    Post # 5
    Member
    352 posts
    Helper bee
    • Wedding: February 2014

    Yes. I signed up for a Silver package and recieved a confirmation number with a note that a sales rep will contact me shortly. That was two weeks ago. I am pregnant and NEED coverage by January 1st and I really want to pay for the first month! I’ve called a few times and finally found out that I should be recieving a welcome package in the mail with information on payment.

    If I don’t receive the welcome package by the first week of December, I’m supposed to call the markeplace back, so that they can contact the insurance company about why I haven’t received the package yet. They have promised that since I have a confirmation number, I will be covered by January.

    I REALLY hope that is the case and am super anxious about it!!

    Post # 8
    Member
    3077 posts
    Sugar bee
    • Wedding: February 2015

    wow! I’m pretty oblivious to this craziness. I don’t know anyone other than my FMIL that doesn’t have health insurance & she’s signing up for it soon through her employer.

    I would probably pay less through this marketplace stuff than I am through my employer right now but my SO & I talked about it and decided to give it a year or 2 (or 3, whatever’s necessary) to see how it all plays out before we elect to decline coverage through an employer. I also would have to be MUCH more knowledgeable about coverage and what the premiums would be and how the subsidy works etc before I’d make such a move.

    I was just thinking this morning about working in insurance…not health but insurance in general. This makes me think I might want to wait on that too haha

    Post # 9
    Member
    7281 posts
    Busy Beekeeper
    • Wedding: October 2011 - Bed & Breakfast

    I would give it another 4 weeks and try again. There are literally millions of lines of code that need to be re-done on the website, and that takes time.

    Post # 11
    Member
    6644 posts
    Bee Keeper
    • Wedding: June 2011

    @MsW-to-MrsM:  Just an fyi, a lot of health insurers takes 24 to 48 hours for their systems to update, more than likely this is why they show you do not exist.  I work in the health insurance side and our system has to batch an overnight feed for anything entered that day.  

    And with the weekend I would give it by Monday the earlierst to contact the insurer

    Post # 12
    Member
    1253 posts
    Bumble bee
    • Wedding: May 2015

    @MsW-to-MrsM:  AI vote absolute disaster.  The website itself has been deemed by technological experts as unfixable, and rather something that needs to be scrapped and strarted from scratch. The fact that it has had meltdowns and scrapped everyone’s info before, among its many other software problems, indicates that it probably isn’t very secure, and I am worried that people who have signed up are currently at risk of hackers getting their full information, but that of course is just pure speculation. But the fact that it is really just a broken system is not, unfortunately.

    Post # 13
    Member
    1850 posts
    Buzzing bee
    • Wedding: August 2013 - backyard in the woods

    @MsW-to-MrsM:  It took us weeks to be able to even get onto the website- when we finally were able to set up an account, the website crashed when we were loading our information. Now it says we have an account, but we can’t access it. We called the hotline, it took us days to even get someone to answer, and when they did, they said that they couldn’t acess our info either becuse the site was having issues.

    On our third try to the hotline, we finally got someone who said that they could help. We had to explain our issue three times because the person on the hotline couldn’t grasp what we were describing- that we couldn’t log in but we apparently had an account according to the website.  They told us that we had to verify our identity on the website to get access. Well one piece of the information they have on DH is wrong. We called them again and they had us manually send in the verification. We did so and we just got a notice on the main page saying that they have made a decision on the verification. But we can’t access the message on the website saying what’s going on with the verification, because we still can’t get into our account because we’re not verified yet- WTF?

    We still can’t get access to our account to even get onto the Marketplace. It won’t let us make a new one either. The thing is a joke- DH is a programmer himself and can’t understand how there are soooooo many issues. We really want to sign up, we’re in grad school and could really use the insurance, but nope. no can do.

    The whole site is a train wreck. So sad to see such an amazing and extremely important idea go down in flames becuase the contractors paid to do the website are incompetent. I don’t see how they can possibly fix the damage that has been done.

     

    Post # 14
    Hostess
    8680 posts
    Bumble Beekeeper
    • Wedding: October 2014

    They’ve spent 600 MILLION dollars on research and employees to get Obamacare up and running… I would have thought it’d be figured out by now.

    I think it’s a disaster.

    Post # 15
    Member
    346 posts
    Helper bee
    • Wedding: November 1999

    I think that website is a great example of the Obama administration. It’s obvious they have no f-ing clue what they are doing.

    Leave a comment


    Sent weekly. You may unsubscribe at any time.

    Find Amazing Vendors