- 5 years ago
We had a TERRIBLE experience when we went to visit the venue. Basically, I had been emailing with someone named Kara for weeks before we went to visit (we were not local, so getting there was difficult for us) and she seemed perfectly nice. She told us the last date available was 8/24 and that we should come in ASAP to see it so that we can book it. Well, we thought we would love it there, so we went to visit for the next available appointment.
It took us hours to get there, and we were so excited. When we came in, we had to wait 30 minutes (past our given appointment time) to even be seen. Finally, we met with Charles, the owner, who basically had no idea we were even supposed to have an appointment. Kara “forgot” to tell him, regardless of the fact that I had triple-confirmed with her beforehand. Moreover, the date was taken and since it was the last available date, we would have to push our wedding off for another 6 months. I’m not upset about the date being taken as much as I am about nobody telling me this, so that I wouldnt waste all that time schlepping to Brooklyn in the middle of a Saturday. This was completely unprofessional, and I am now skeptical of how they conduct their business even after booking. Other reviewers have pointed out that the owners are hard to reach, and don’t really reach out to you about your own wedding. I found that to be true about booking the date as well.
As for the venue, the Botanic Gardens are beautiful… but let’s be honest. The Palm House itself is not very well maintained. Old carpet surrounds a worn down dance floor, and the encompassing windows are grimy and dirty. The other side of the room (which nobody shows in pictures) is basically covered in a plastic wall paneling that hasn’t been cleaned in years.
Guys, this place isn’t worth it. Seriously. Your wedding vendor is someone that should treat you with respect–someone who will make your wedding day as easy as possible. They are NOT doing YOU a favor.