(Closed) The Royal resort in Playa del Carmen

posted 5 years ago in Honeymoons
Post # 3
Member
2376 posts
Buzzing bee

I also highly recommend this resort! 

We had our DW/honeymoon at The Royal and it was AMAZING. The food really was great, far better than you usually see at all-inclusives. My SIL loved it so much that she’s going back in August with a few friends!

 

Post # 4
Member
2823 posts
Sugar bee
  • Wedding: December 2012

My favorite resort in Playa Del Carmen, we stayed there in 2010 & I loved it!!

Post # 5
Member
5833 posts
Bee Keeper
  • Wedding: August 2014

I stayed there in 2010 with my OH, and it was our least favourite resort of the last 4 years by far; the rooms were amazing, as was the location, but for us those were the only things going for it.

Shows how different we all are lol.

Post # 6
Member
746 posts
Busy bee

@barbie86:  What exactly was it about the resort that didn’t appeal to you?  We love the Royal Playa del Carmen & found the previous posters’ comments to be spot on & have never had any complaints from our own stays or from others.

Post # 7
Member
5833 posts
Bee Keeper
  • Wedding: August 2014

Bliss: several things.

We found the food just OK; I really don’t get the rave reviews. We were there for 2 weeks, and struggled to find restaurants we wanted to return to, as we found the selection repetitive, and also just not very good, eg I ordered steak/beef rare several times, and only once did it arrive rare; most times it was medium-well, or even well-done. We found the selection at the dinner buffet extremely limited; on one occasion, there were several different meats to choose from, but hardly any vegetable sides: there was literally just potatoes with chorizo, green beans, and rice, and cold salads. I walked round 3 times figuring I must have missed something.

We also felt the pool was way too crowded, with loungers on top of one another. We also found the lack of umbrellas ridiculous; it is the ONLY resort I have ever been to that doesn’t provide umbrellas at the pool. Similarly, the beach was crowded, and shade lacking.

We also didn’t care for the atmosphere, which was loud bordering on rowdy during our stay.

Another disappointment was the bars available during the evening; a nice, quiet, indoor bar wouldn’t have gone amiss.

Service was good on the whole, but not the best we’ve had, and was inconsistent, particularly at breakfast and lunch.

Don’t get me wrong, it wasn’t a ‘bad’ hotel, and I did give it 4/5 on Trip Advisor. But it’s been our least favourite of 5 resorts in the DR and Mexico in the last 4 years.

Post # 8
Member
746 posts
Busy bee

@barbie86:  Thanks for the feedback!  That’s great to know.  While I didn’t experience a rowdy pool scene the last time I was there, I will agree with you that there are a ton of loungers around the pool and most people had “staked their claim” before 9am by throwing towels or flip-flops on their selected chairs only to return an hour or so later.  Sooo annoying!  I really wish resorts would be more diligent about monitoring that.  Also, I can see the issue with the steak temps.  Rarely (no pun intended!) have I gone to a resort where they don’t overcook the meat to my liking.  (I, too, prefer medium-rare.)  Thanks again for sharing!

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