Post # 1
And yes, this could have gone under “photo” instead, but it’s not really about photography.
Just, come on, photographers. Would it kill you to actually respond and keep responding to someone who, I don’t know, wants to pay you for your time and work?!
I’m currently at the point where 3 photogs who I would have loved to work with are pretty much failing at responding to my emails. One is from several months ago, I LOVE her work and was willing to up the budget to get her, but she responded a couple of times and then fell off the map. The second one, Fiance and I met by chance and she seemed totally great, I emailed her, no response. I’m wondering if it went into her spam folder or something, might be worth trying again. The third was recommended by a fellow bee, I’m super excited about her work, she responded to my first email… and now, nothin’. It’s not as though I’ve said anything odd in the emails, just asked very normal questions and been very friendly and polite (unlike this rant). What the crap, people, we like your work and we want to pay you, what is the problem?
(And yes, I know the argument about “if they’re not responsive now, how do you know they would have shown up to the wedding?”, but for me, it just doesn’t even enter into the situation yet.)
Post # 3
How long has it been since you sent the e-mails? I know my photog sometimes puts little apologies up on her facebook when her inbox is super full and she’s getting tons of e-mails just to give people a heads up that it could be a week or two before she gets a chance to respond to everyone.
Post # 4
@Wonderstruck: The more recent ones were two weeks ago and a week ago, respectively. I totally understand that people get busy! Just in the case of the last one, she originally responded so fast that I can’t imagine it’s a backlog problem. Otherwise, I would completely assume that.
Post # 5
@TankGirl: I made the exact same rant a while back. It’s insane to me.
Post # 6
You could always try giving a call if you aren’t hearing back. I did that a couple times with mine. I would maybe try that with the two-week one, and give the week one a few more days.
Post # 7
@GreenEyedMoon: Thanks for saying so! Sometimes I can’t tell if I’m having unreasonable expectations. I have a lot of respect for the amount of time photographers put into their work, but if this is the standard for communication for some people, I’m not sure how much time they can be putting in. Baffling.
@hisgoosiegirl: Yeah, I finally dug up a phone number for the first photog and am still wondering if I want to go down that road. I don’t feel like that would be appropriate with the more recent ones yet, but I might shoot the two-week one a Facebook message in case my email snuck into her spam folder.
Post # 8
I am totally there with you! I don’t understand it either. I’ve been planning my wedding since the beginning of June and photography is still the one thing I’ve not organised and it’s not through lack of trying! The photographer I was most keen on took 3 prompting e mails from me to reply each time and kept calling me the wrong name!
Wedding photography is so expensive, it’s almost more difficult to part with your money when some photographers seem to busy to take it!
Post # 9
I agree completely! This has been happening to me with every kind of vendor, and it drives me crazy! Now, if a potential vendor doesn’t respond within 2 business days, they are no longer a potential vendor for us. I don’t want to deal with that kind of unresponsiveness for 2 years, as I’d imagine it would only get worse once you’ve already paid your deposit and they don’t care about impressing you anymore.
Post # 10
I know you’re really psyched about potentially working with these folks, but as a recently married Bee, I can tell you, 100% without a doubt, if I could go back in time, I would NOT do business with a vendor who was non-responsive to my initial inquiries. For the vast majority of our vendors, we went with our gut. For two, I went outside of my gut and they were the biggest hassles to deal with. No matter how great their work, when it’s crunch time a week before the wedding, you do not want to have to micromanage them to make sure they get stuff right.
Best of luck to you!
Post # 11
Yeah, it’s just weird to me. I do agree with the whole idea that they should be super-responsive now, because odds are not good that communication will improve over time. On the other hand, the number of photographers that fall within my budget and seem to know what they’re doing is pretty small, so I feel motivated to be persistent rather than crossing them off the (very short) list at the first lack of communication, you know?
Also, in looking at my spreadsheet, I found that actually a fourth photographer never got back to me at all from a contact form contact and a direct email. Sigh.
Post # 12
I’ve been having this issue too, and specifically with photographers! Many do not even give me a phone number to follow up with, as probably they all work via personal cell. I understand not being tied to your computer/email 24/7 but its not hard to send a quick e-mail response within 24 hours. I finally found a photographer that has even just checked in to see how things are going. Glad I’m not the only one with this issue.
Post # 13
- Wedding: October 2018 - Stone Rows Farm
@TankGirl: Where are you from? If you on the east coastal area, I can possibly recommend my photog. Shes not super expensive and really worked with my budget! She did my best friends wedding and when i met her i knew i wanted her to do my wedding as well. She has an assistant who handles all her emails and she has ALWAYS gotten back to me quickly. with in a day or two at the very most. Let me know what side of the universe your on and I can recommend you. But in the mean time, here is her blog.. Love this team!
Facebook sneak peak album of my best friends wedding: https://www.facebook.com/#!/media/set/?set=a.393254887404.169136.79688157404&type=1
Heres her blog: http://amandaborozinski.blogspot.com/2011_10_01_archive.html
let me know what you think 🙂
Post # 14
@TankGirl: I would call and setup an appointment. Emailing is so informal and shows no real prospect of gaining a client. In my first email I have always included my phone number and let them know that I want to setup an appointment -and have always got either a phone call or email sometimes both. Emailing back in forth is a hassle when you can assemble your list and ask the photographer right then and there.
Post # 15
@kim14410: That’s super sweet of you, and I am on the east coast, but several hours south, it would be quite a trip just to photograph a wedding on a low budget. But I’ll keep that in mind!
@Captain013: Interesting. You make a good point, and at the same time, I’m really emailing to get a feel for the photographer and to ask questions so that I know whether I even want to set up an appointment. It’s entirely possible that I’m not getting replies because I don’t say “let’s set up an appointment a.s.a.p.”, but at the same time, I’m not interested in wasting their time setting up an appointment when I don’t know, say, what their rates are! And in the case of the most recent contact, I did reply by saying “Yes, let’s set up an appointment”, but it doesn’t seem to have had much effect.
Post # 16
Thing is…it’s not only photographers. I’ve had this problem with a lot of vendors–venue, caterers, DJs, etc.
I know everyone doesn’t check their email 15x a day, but why does it take 2 months to respond to an email?!
Nope, not getting my $!