Post # 1
No, you didn’t read that wrong! JARED melted my engagement ring! They DESTROYED IT!! They scratched it up and put the diamond on sideways and crooked, AND they put gashes into the band. I have called the service center twice already complaining…we ended up driving about an hour out to another Jared location; by some miracle, they had the same setting (which, at the first store, we had told was completely discontinued and NO ONE could have it anywhere?!). Anyways, my diamond is getting reset now.
Gosh, I am pissed. It won’t be the same one my FI proposed with. I told him he had to get down on one keen when I get it back, haha.
Post # 3
I’d be pissed, too! that’s really sad!
Post # 4
I’m so sorry.
I would demand a free wedding band!
Post # 5
omg free wedding bands!!!!!!!!!!
Post # 6
Oh my gosh. I’d be livid.
Post # 7
OMG!! How did they manage that?! Think I won’t be shopping there.
Post # 8
- Wedding: March 2010 - Calamigos Ranch
It might not be the one he proposed with, but at least it will be whole. Try not to think about it that way since there isn’t anything you can do about it now. 🙁
Post # 9
I am SO sorry about your e-ring. I would definitely put up a fight. After all their ads are on every channel and they have inconvenienced you in so many ways. I hope you and your FH are not getting your wedding bands from them, are you? If you are, I am with Diva – the wedding bands should be complimantry END OF STORY!
Post # 10
thats just ridiculous! Im glad that youre geting a new one though.
Post # 11
GUH I’d be livid. I’m so sorry youre going through this mess!
Post # 12
Write a letter to corporate. We got a $500 gift certificate for our trouble when the ring people messed up my ring. It bought the wedding ring!
Post # 13
Oh no! I’m so sorry! I would be so upset. Good luck and I hope you get free wedding bands from them!
Post # 14
That is so sad! Your ring is so gorgeous, I am glad they found another setting.
Post # 15
Wow! I’m glad you were able to work SOMETHING out but man… Jared just lost a customer here (not that I was planning on getting any more jewelry any time soon but still!)
Post # 16
Does anyone know how to write a letter to corporate? I’ve never gone through anything like this before. I need some help! Please… 🙂