Post # 1
I am supposed to pick up my invitations today, and the second half of the payment is due. the invitation store just informed me that they REQUIRE cash for the final payment! I can come up with the cash, but I am just really angry and wonder if this is normal? To me it seems like, they are afraid of accepting credit cards in case people are not satisfied and disput the charge.
I am very uncomfortable paying cash! This is reputable store that was recommended on The Knot and other things…I argued back that they never said anything about paying cash, and she said that is the store policy.
I am over a barrel because what am I supposed to do? I have to send out my invites pronto…any advice ladies???
Post # 3
I did come across a few vendors who would give a surcharge to pay with a credit card. Basically they were taking the fee that the credit card company charges them and passing it to me. There was no additional charge to pay by check.
Post # 4
Before you hand over any cash, I would check and double check that the invites are exactly as you want them. Bring someone else with you to look at them if you can. Two sets of eyes are better than one. Then I would make sure you get a receipt.
Post # 5
I agree with Tessabella on this one. The store should have communicated their policy from the start. When I bought my MOH dress for a wedding I was in the dress store had posters all over stating that the final payment must be in cash and this I have never seen. I was just happy that they communicated this.
Post # 6
Yeah I am a little cautious with anything unexpected. Make sure you check the invites and check that you recieved the amount you were supposed to. Also did you check them out on the bbb? You don’t want any fishy business when it comes to your invites.
Post # 7
Like Tessabella said, make sure that you examine the invitations very carefully before you pay in cash. Also, make sure you get a written receipt from them, acknowledging that you’ve paid the required amount.
FWIW, I have heard of stores who gave a discount if you pay by check/cash. I think they do it for the reason that Mary-Alice-Me said–they get charged by the credit card companies.
Post # 8
I would ask them if they will take a check and explain to them why you are weary. That way you will at least have a copy of the check at your bank. I agree with the PP when they say to check and recheck and check again the amount and the details and the quality before you pay and leave the store.
Post # 9
Though I understand their reasons for only accepting cash, they should have told you their payment policy up front. I think the credit card issue is less about the disputing and more about the fact that they don’t want to pay credit card fees – it can really add up for a small business.
Post # 10
I asked one of the owners via email why they only accept cash and told her I was shocked and that it makes me very uncomfortable as a customer. She only replied it is store policy and gave no explanation.
This really upsets me that I have to go all the way there now and go through every invitation with a fine-toothed comb, and deal with this you-know-what. And give her a TON of money in cash, my invites were not cheap! I hate it when I have no recourse!
She says it was written somewhere on my bill…maybe it was, I have been so swamped that I don’t read everything I admit. So ladies, make sure you are all reading your contracts and bills with your vendors closely!
I am dreading going there tomorrow! If it weren’t for the cash thing I’d be going tonight, but I can’t get that much cash out of the ATM I don’t think.
Post # 11
Double check your invitations when you pick them up and make sure to get a receipt!
Post # 12
- Wedding: August 2018 - Oakland Manor
I agree with previous posters! I go through them to make sure each invite is perfect AND I’d double check the contract you signed to see fi there is any way to not pay cash. I’d also ask to take a peek at their store policy. It just seems a little weird for an actual store to ask that…
Post # 13
I agree with everyone else on this one. Double check the invites very carefully for sure! Like Dorsay said, take a look at the contract/bill and ask to look over their policy. I’d even look them on the BBB to make sure they haven’t had any recent issues.
Post # 14
I’m sorry this is happening to you. No matter what a store’s policy it sounds as if you were given very poor customer service after asking for an explanation. My advice to you is to gather as many people as you can, your fiance, parent, sibling, friend, to go with you tomorrow. Not only will they be able to help you look through the invitations faster they will also ensure that you aren’t traveling through the city alone with large amounts of cash. That isn’t advisable for anyone.
Post # 15
If the store accepts cards for other purchases, they are violating their agreement with Mastercard. The Mastercard merchant agreement requires that merchants accept the card the same as cash. (The Consumerist has an article on this issue). You can report the store to Mastercard. You might also want to offhandedly mention that they are violating their card agreement. Not that they will let you pay with the card, but at least they may change their practices for future brides.
Post # 16
Plaidbride, that is a really cool piece of infomation…I paid for the deposit with a Mastercard so I will definitely report them. I am just going to lay low until I get my invitations and after it’s all settled I will report them to the BBB, to Mastercard, and to anyone else who will listen.
Even worse, and what these people should know, is that not everyone could come up with the cash!!! Can you imagine being a bride who paid her deposit with a credit card, having no reason to think it would be otherwise to pick up her invitations…only to find out you couldn’t get your invites because you weren’t able to come up with the cash??? What a nightmare.
I hope I can get a few people to come with me tomorrow. Everyone’s working so I don’t know…anyway I’m sure it’ll all be fine. And I got my invites through Dauphine Press so if for some reason I need help I will just contact them directly.
Ugh, thanks ladies, wish me luck. :o(