- 6 years ago
Do Not order from Tidebuy!! I repeat DO NOT order from Tidebuy!! I have had the worst experience with the. Ordered a dress from their website, once it came to me it looked like i was wearing a heavy costume. It was horrible! Color was different, the lining was so thick it felt like i was wearing a wool coat and the shoulder straps were overlapping and bunching. emailed them, live chatted with them. Both ways were hopless. Cant call them cause they are located in China. the response from emails showed that they dont care, asked me to feel sorry for them cause they didnt make money off my dress, then another email telling me to take it to a seamstress to fix the problem. Soon after they would begin to ignore my emails. They even went as far as to block me from their live chat! This was going on for three weeks and getting nowhere. They even had the audacity to offer me only a 15.00 refund.( my dress cost me 200.00). I finally went through Paypal, THANK GOD FOR PAYPAL!!! I should be receiving my refund shortly. Please donot order frm Tidebuy, but if you wanna take your chances, just make sure you pay through paypal . I finally ordered the same dress from DHGate.com (andybride) The dress was perfect, and they have A plus customer servce.