(Closed) To Chase or not to Chase? A Vendor Question.

posted 6 years ago in Ceremony
  • poll: How many chances did you give?
    After 1 day of no response, chose not to use them. : (1 votes)
    5 %
    After 2 days of no response, chose not to use them. : (6 votes)
    27 %
    After 3+ days of no response, chose not to use them. : (11 votes)
    50 %
    I chased them! If I want someone for my wedding I will hound them until I get them! : (3 votes)
    14 %
    Other. : (1 votes)
    5 %
  • Post # 3
    1271 posts
    Bumble bee
    • Wedding: June 2012

    If the vendor is someone I can easily replace, I move on within 48 hours.  If the vendor is someone that I really want, I’m a bit more lenient.


    Post # 4
    2714 posts
    Sugar bee
    • Wedding: May 2012

    It depends on how badly I want to book with that particular vendor. When they say they’re going to follow up and don’t, I usually reach out one last time and ask them to respond. If they STILL don’t respond after 2-3 days I move on.

    Post # 5
    328 posts
    Helper bee
    • Wedding: November 2012

    I think if a vendor wants your business, they should be responsive. I say move on if you’re early in the process. If they don’t care now, they are not going to suddenly more responsive just because you’ve put a deposit down. Some vendors might be great at what they do but poor at “doing business-y things,” and unfortunately, that weighs against them. Most vendors are “replaceable.”

    Post # 6
    499 posts
    Helper bee
    • Wedding: September 2012

    I do PR for a living which involves a lot of event planning & working with vendors. If I don’t hear back from someone and I want to use their venue or utilize their service, I am usually proactive and will reach out until I get what I need. Some places don’t employ booking/events people full time, so they are not actually there to answer emails all the time OR sometimes a position like this is held by multiple people. I don’t know, I’m also based in NYC, so people tend to be REALLY busy. I don’t take a lack of responsiveness personally, JUST keep at it or move on!

    Post # 7
    319 posts
    Helper bee
    • Wedding: January 2012

    I don’t have a hard & fast rule, but for the most part I assume that as a potential customer I am getting their absolute best service before I sign a contract, so not to expect better after.

    However, our venue is one of those places ddavila2001 mentions above that don’t have a full time event coordinator so I knew from the start that I would have to spend a bit more time following up with them.

    However I switched bakeries after the first one pulled some shenanigans. So it totally depends.

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