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Totally Freaking Out- my DW coordinator left my hotel! What now?!

posted 2 years ago in Destination Weddings
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    1.
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    Newbee
    piglet506    5/21/2010  

    Anyone have some good advice for me??? My DW Coordinator (who worked with my hotel venue) is no longer at their job...after nearly 10 months of working with him, countless conversations, a trip to meet him, and that's it! Now my wedding is being taken on by the "reservationist" at the same hotel, and the menu is being worked out with the executive chef- I didn't meet either of them on my planning trip! Is this reservation person really qualified to be my wedding coordinator? FREAKING OUT! What to do????

     
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    Bumble bee
    Miss Sapphire    December 2009   Seattle

    Deep breath.  It will work out.

     

    Why didn't you meet with the chef or his staff?  Just too early in the planning stages?

     
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    Buzzing bee
    Miss Chapstick    September 2009  

    Calm down. It'll all work out.

    Our hotel coordinator left two months before our wedding, and her replacement was actually even better. She was briefed on everything about our wedding before the old coordinator left, and even if she wasn't, I would have just scheduled a long phone conference with her to go over everything again.

    Just be sure they have all the details, and you'll be fine. I started by e-mailing our new coordinator and instroducing myself and asked if there was anything I could do to get her more up-to-date with our wedding.

     
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    Sugar bee
    naangel55    June 20, 2009   Long Beach, CA

    It will be ok!  Im sure your coordinator left your file in good hands and if the file is prepared how it should be, every bit of information you discussed with him along with all emails should be in there.  Why dont you call the hotel and talk to the person who will be handling your wedding so you can get a feel from them and catch them on up on your plans.

     
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    piglet506    5/21/2010  

    omg, you girls are AMAZING! ok, so you think working with a "reservationist" will be ok?

    it's weird, but i developed an emotional attachment to my coordinator and i think part of it is just that i'm sad i won't get to work with him any longer.

    i did have a tasting during my planning trip and saw the chef on the grounds, but since it was the start of the busy season on the island, he was extremely crazed and we didn't have a chance to talk. i don't know why i didn't meet the reservationist while i was there. i think i just assumed i'd do everything through the coordinator and didn't ask to meet her. 

    i called and left a msg for her to contact me. Hopefully this will all be smooth sailing!

     
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    Helper bee
    PeytonL79    12/6/2009   DC Area

    I think you'll be OK.  This same thing happened to be (but only 3 weeks before my wedding) - we're now working with the Director of Sales for the hotel and the wedding coordinator's replacement just started this past Monday.  You have over five months, right?  Plenty of time to ensure that they know what's going on at your DW hotel.

     
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    Sugar bee
    slicey19      

    I don't think it's a big deal. I have no plans to meet the chef who will prepare my wedding. If they had told you this person was a new coordinator, you may have felt better but it's just a title. On the bright side, this person is at least familiar with the venue and weddings there. Besides, most DW brides don't meet the coordinator/venue before the wedding so you already have an advantage.

     
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    Busy bee
    leelee    February 21, 2010   NH

    I work in the industry (corporate planner) but I know from working at a hotel that this can happen but there job is to make your day the most memorable! If you feel like youre not being taken care of like you were used to, tell them.  Trust them in their expertise and remember to relax and enjoy the ride. I've seen first hand too many bridezillas who totally ruin their day by over analyzing every detail and they don't even enjoy their own wedding!  Let them do their thing and just speak up when you don't feel like it's going according to your previous plans.

     
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    Bumble bee
    rabbit    September 3, 2010   Milwaukee, WI

    It'll be okay! You have a lot of time before your wedding to let the new people know the dream you have in your head and communicate that to them. And even though you loved your old coordinator, maybe the new one will be even better! Introduce yourself via e-mail or phone conversation and get to know them.

     

    Good luck!

     
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    Helper bee
    whfields    June 3, 2010   wedding in Florida

    Can you not call DW to get another planner assigned to you? Maybe someone who knew your old planner and would be trusted to finish your wedding for you?  I'd call and see about that!

     

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